cPanel changed their API and my WHMCS 6.3.2 module do not work

[postcd]

Hello,

You probably already know about that if you are using cPanel WHMCS module and WHMCS 6.x

https://docs.whmcs.com/CPanel/WHM#An_Unknown_Error_Occurred_after_updating_to_cPanel_74

cPanel decided to change their API and now the WHMCS 6.x cPanel module returns 404 error. They seem to have no way to return it or any work around so far.

I want to ask WHMCS to be that kind to submit a patch for their module or if i can use WHMCS 7 cpanel module in WHMCS 6 ?

If i can not, please make a patch.

Why i do not want to upgrade to v. 7?

- Because multiple custom modules will probably stop working (i think i read modules are made a bit diferently in v. 7).

- Because WHMCS 7 does not support HyperVM beta (only non-beta)

- Because WHMCS 7 does not support mine highly customized verticalsteps style/theme that i use till WHMCS 5. I do not want to waste many hours, maybe days reimplementing all the changes into new theme

- other reasons

[brian!]

20 minutes ago, postcd said:

I want to ask WHMCS to be that kind to submit a patch for their module or if i can use WHMCS 7 cpanel module in WHMCS 6 ?

I doubt either will happen... but no harm in asking.

20 minutes ago, postcd said:

If i can not, please make a patch.

you might like to get in touch with the OP below... it sounds like he's in a similar position with v5, and possibly any solution he pays for may be applicable to your situation too.

 

[postcd]

1 hour ago, brian! said:

...

I do not know what would be so dificult for WHMCS to port already existing WHMCS 7 cpanel module to WHMCS 6 cpanel module? Doesn't WHMCS development care about old customers who have reasons to stay on older versions?

Edited August 16, 2018 by postcd

[glenn]

WHMCS 6.3 is end of life since March 31, 2017:

https://docs.whmcs.com/Long_Term_Support

 

Better upgrade to a supported version.

[WHMCS Alex]

Hello,

In version 66 of WHM, XML output in APIs was deprecated, but still functioned. As of WHM version 74 it has been completely removed: https://documentation.cpanel.net/display/CKB/cPanel+Deprecation+Plan

In version 7.3 of WHMCS, we updated our shipped cPanel module to ensure all calls from it utilize the JSON format (JSON-API), a year advance of this being removed.

Version 7.2 and below of WHMCS is now EOL, as detailed here: https://docs.whmcs.com/Long_Term_Support#After_End_Of_Life

As noted in that documentation, "Once a version's EOL date has passed, no further releases or updates will be provided, regardless of the observed deficiency in that version."

I fully appreciate that this could be having a detrimental affect on your business, however, we are very transparent in communicating which versions are still supported, in what capacity they are supported and when that support will end.

[postcd]

Thank you for a replies.

Thanks to "ikasp" the module started working again.

[renjin21]

Hi,

Does this solution works with V6 ?

[WHMCS John]

Hi @renjin21,

No it will not. Due to cPanel's API changes in the version 74 release, you need to be running WHMCS 7.3 or above.

Instructions for updating WHMCS are published here: https://docs.whmcs.com/Updating

[postcd]

5 hours ago, renjin21 said:

Hi,

Does this solution works with V6 ?

WHMCS cpanel module had to be modified, and then it works in WHMCS 6. See https://whmcs.community/topic/290976-request-update-cpanel-server-module/?do=findComment&comment=1304810

(As WHMCS John said, the cPanel's API got changed. So either one have to update WHMCS cpanel module php code or upgrade WHMCS to v. 7 or install server with WHM <74 and disable updates ;))

Edited August 24, 2018 by postcd

[dimitrifrom31]

I run WHMCS 7.1.2 and cpanel module stopped working too. Mind sharing a solution as I do not wish to update my WHMCS for various compatibility reasons ( web hosting is not my main business and this would break some important compatibilities)?
Thanks

[postcd]

@dimitrifrom31 check the link i posted in my previous post

[dimitrifrom31]

On 8/26/2018 at 9:34 PM, postcd said:

@dimitrifrom31 check the link i posted in my previous post

I contacted him 4 days ago, no answer yet. I am currently stuck with a non working cpanel module causing automated setups/suspensions and deletions to fail.