Like every year where are adjusting our pricing on the local index.
But because we still have a few clients that uses our old product gamma we still need to updates these pricing also. While that's fine for the active clients, I can't seems to delete the products that aren't active anymore on any client besides that are cancelled or terminated.
So that product is still in the clients database (as cancelled or terminated) and most of the times the customer isn't even a customer anymore. Because of that I can't remove the products from Whmcs. I can hide them, retire them that is all fine but they still are in the admin product list (not in dropdown, the actual list where you can see all your products in the admin area).
So I was wondering, what if I delete all the terminated and cancelled products from the customers client profile.
But I'm not really sure about that, so I would like to know your opinion. What do you do?
I think in EU (or BE for that fact), we can't delete the customer profile data, invoices, etc for 10 years (maybe a hard copy of the invoices is fine, don't know). But I don't think that applies on their products (since the actually webhosting is already long gone of course). And if we want we can still see the history on their invoices.
So what do you do when a customer (or you) cancels (or terminates), what do you do with their profile, history, products, tickets, invoices, etc? Do you delete it, keep it, keep if for a few months, years, decades?
Might you know of any sneaky ways, or creative things I can do to stop this?
Can you please tell me how to prevent, block and disable any non-English letters? Specifically, I think it would be great to prevent letters from the Cyrillic script (Russian Alphabet). Literally, every spam ticket I get is from Mother Russia.
I know there is form captcha, but I don't want to use any services related to google or even the baked in WHMCS. The less steps a visitor has to do to get support the better.
Thanks for your time,
https://en.wikipedia.org/wiki/Russian_alphabet https://docs.whmcs.com/Spam_Control don't see anything here don't see anything for search query: site:whmcs.community block russian letters still doing R&D for search operator: bootstrap 3 input field validation block russian letters
So I have just signed up with crisp. My business email address is email@example.com. Crisp asks for an email address when signing up and sends you the chat transcripts after the conversation is complete.
The problem is that Crisp sends these transcripts from firstname.lastname@example.org
Now I have piping enabled for email@example.com for my General Queries Department so I keep getting the transcript opening tickets on the support system.
NOW I have to go and delete every support ticket that gets opened because blacklisting each email address is pointless because the sequence will always change and never be the same so its useles to blacklist it.
I want to add a wildcard in the Spam Control System *@bluesteam.on.crisp.email so that NO transcripts can open a ticket but lo and behold, there is no such thing as a wildcard on the Spam Control.
How can this be? It's such a simple feature that should be enabled with every spam control system.
Has anyone got a solution to this?
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