rabijit Posted October 3, 2017 Share Posted October 3, 2017 (edited) Hello, I set up facebook integration, but only first name and last name retrieved. Is it normal? or it should fill email, phone no, address. Thanks Edited October 3, 2017 by rabijit 0 Quote Link to comment Share on other sites More sharing options...
xyzulu Posted October 4, 2017 Share Posted October 4, 2017 That is normal in my testing and use Once you have initiated the Facebook login integration you need to login to WHMCS to complete the link. You can also set it up after logging in to WHMCS see: https://docs.whmcs.com/Sign-In_Integrations 0 Quote Link to comment Share on other sites More sharing options...
rabijit Posted October 4, 2017 Author Share Posted October 4, 2017 No, I am talking about new registration. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Nate Posted October 4, 2017 Share Posted October 4, 2017 Facebook will load the email address if one is allowed to be shared by the account. Some facebook accounts are opened with a cell phone number and don't have an email address to get. Requesting the phone number requires an additional scope and manual review of your facebook application. That is an involved process and we did not feel the extra setup requirements were worth getting a phone number, so it is not populated automatically. 0 Quote Link to comment Share on other sites More sharing options...
rabijit Posted October 4, 2017 Author Share Posted October 4, 2017 Thanks for the reply. I was testing with my facebook Id and my email is public still it isn't fetching my email. 33 minutes ago, WHMCS Nate said: Facebook will load the email address if one is allowed to be shared by the account. Some facebook accounts are opened with a cell phone number and don't have an email address to get. Requesting the phone number requires an additional scope and manual review of your facebook application. That is an involved process and we did not feel the extra setup requirements were worth getting a phone number, so it is not populated automatically. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Nate Posted October 4, 2017 Share Posted October 4, 2017 Rabijit, You can use the facebook graph API debug tool on the facebook developer site to see what we get from FB. Following up with them can reveal more information here is the exact API call we use with the customers oauth access token: /me?fields=id,email,first_name,last_name,verified You can also contact them to ask why your data is there or not there. Their docs will list some of the reasons it is not shown but not all of them. They say that is private information. 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted October 5, 2017 Share Posted October 5, 2017 We're also not getting the email. I've tested with multiple accounts. 0 Quote Link to comment Share on other sites More sharing options...
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