cannot login on whmcs admin panel.

[kazurengan]

hello, i've been trying to login on my whmcs admin panel for a few hours, i even tried to clean cache

and re install WHMCS. but nothing worked.

when i enter my login details i simply get back to login area again, like a page refresh.

and i'm sure my login details are correct since i tried with other password and gave an error.

but doesn't show any error when i enter my login details correctly, just a simple refresh happens.

 

How could i fix this problem please?

[kazurengan]

please im needing help in this problem

[WHMCS ChrisD]

Sounds like you may have a PHP sessions issue on your server, ask your host to check this or if you have support and updates open a support ticket,

[kazurengan]

Sounds like you may have a PHP sessions issue on your server, ask your host to check this or if you have support and updates open a support ticket,

 

what php file should i edit?

Edited February 23, 2017 by kazurengan

[kazurengan]

i'm still having problem with this

can someone help me? i tried to contact my host, but they say the problem is not

on their side