WHMCS ChrisD

@Mishz0r As outlined in our community guideline, we do not allow the deletion of content this is to ensure that other users are able to benefit from the solutions you have found Please update this post with how you managed to resolve your issue.

The team at 360 Monitoring are continuing to work to resolve this issue. As previously outlined, until this issue is resolved, 360 Monitoring support can manually correct the features for affected clients. Please contact MarketConnect support with your Order Number to arrange this. We will continue to provide regular updates on this issue.

Today we've enabled Mark as Solution on the community. Located in the footer of each post you'll see "Mark as Solution" as the post, this will be visible to the original poster. Once the post has been marked as solved you'll see a green banner appear in the top of the post with a link to the post selected as as the solution. This is the first of many new features we're rolling out as part of our latest community upgrade.

Open-Xchange advise that their maintenance tasks for today have been completed and they are currently completing the QA Review for this window. The next scheduled Open-Xchange planned maintenance window is scheduled for May 4th 2023

As previously outlined at Open-Xchange have advised they will perform maintenance tasks on the environment today, starting now. The expected duration is 5h Please monitor this thread for details

Hi @OceanComms We don't provide support via phone, however you can follow this support note https://docs.whmcs.com/Resetting_an_Admin_Password to reset your admin password. In terms of opening a support ticket, if you have purchased your license directly from us, please submit via your WHMCS Members Area or if you purchased a license via a Reseller you can reach out via this link.

Hey @twhiting9275 Sorry I didn't get back to you sooner! This upgrade has been scheduled to occur on April 4th 2023

Hi team, I am working on an upgrade to the community to resolve this at the moment, although I don't have a firm timeline, a community upgrade should resolve this. I will update this post once we've made the upgrade.

Welcome to the MarketConnect Partner Product Status Updates board. From time to time, our MarketConnect Partner Products may experience scheduled or unscheduled outages. The MarketConnect Team have created this board to provide you with regular, timely updates for these instances. Having an issue, but not seeing it listed here? Head to the MarketConnect Help Centre and open a ticket with our MarketConnect Specialists. We'd highly recommend "following" this board to ensure you can get updates from this board, to do this head to the main board, and click Follow in the top right hand corner of the board. Prefer an RSS Feed? You can subscribe to that here.

Hi @FutureX, Thanks for your reply. That is correct as long as the domain is the same as what the purchase hosting for No, merging customers does not trigger a call to Plesk, you would need to manually add it, however I can not see why you would be doing this, can you explain your use-case a bit further.

@Burti Please try uploading a fresh copy of the WHMCS installation files, if the issue persists please open a support ticket.

Hi @FutureX, This wouldn't be added to Plesk as the customer did not purchase any hosting services, thus, WHMCS does not tell Plesk to add it, is there a reason you are wanting it to do this?

Hi Everyone, Today, we've published out plans for PHP 8.1 Support on the blog please head to https://blog.whmcs.com/133720/whmcs--php-81 for more information.

Hi Everyone, Today, we've published out plans for PHP 8.1 Support on the blog please head to https://blog.whmcs.com/133720/whmcs--php-81 for more information.

Hi Everyone, Today, we've published out plans for PHP 8.1 Support on the blog please head to https://blog.whmcs.com/133720/whmcs--php-81 for more information.

Hi @petenorris, Not yet, however we are actively working on it, we will post to blog.whmcs.com and https://requests.whmcs.com/idea/php-8-0-support once we have support, as IonCube Loaders do not support PHP 8.0 it will be PHP 8.1 and later we will be supporting.

Hi everyone, Enom has sent the following notification via email to customers who resell .co, .com, .biz, .club, .xyz, .design & .monster regarding increases to costs in these TLDs effective September 1st and a decrease for .abogado & .casa effective the same date For customers wishing to update their prices, the Bulk Pricing Updater is available

Kia ora everyone! Welcome to the March 2022 WHMCS.Community Wrapup! Our look back at the popular content on WHMCS.Community during March 2022, we're now a quarter of a way into 2022! March 2022 Community Statistics: We welcomed 874 new members, our community crafted 453 new topics and received 729 new replies across the course of the month. The March 2022 leaderboard: The leaderboard is an important part of our community, it helps highlight users that make notable contributions to the community along with notable content. This month we're seeing a completely refreshed leaderboard! @bear, @ChrisTERiS, @Kian & @UKBSS.COM Popular content in March 2022: That's all folks! That's our March 2022 wrapup! Thanks for reading, as always we're here to help, please do let us know if you have any questions, comments or feedback either on the by replying to this thread or submitting a thread in the WHMCS.Community Assistance Board. We'll be back for the April Wrapup

Kia ora everyone! And like that the second month of 2022 is done and dusted! Welcome to the February 2022 WHMCS.Community Wrapup! Our look back at the popular content on WHMCS.Community during February 2022 February 2022 Community Statistics: We welcomed 978 new members, our community crafted 553 new topics and received 912 new replies across the course of the month. The February 2022 leaderboard: The leaderboard is an important part of our community, it helps highlight users that make notable contributions to the community along with notable content. This month we're seeing a completely refreshed leaderboard! @yggdrasil sits in first place at 10 points. Following in second place is @Bigol'tastynuggets with 7 points and @bear rounds out third place on 6 points. On our Blog: WHMCS Version 8.4.1 Release In Februarywe have released WHMCS 8.4.1 which contains bug fixes and usability improvements for the 8.4 release. WHMCS 8.4 features a new faster checkout experience for WordPress Hosting, access to SSL Certificate Site Seal Code within the WHMCS Client Area, the ability to create and manage Email Aliases with OpenXchange, improvements to the automatic updater and more. Read more on our blog here. Popular content in February 2022: That's all folks! That's our February 2022 wrapup! Thanks for reading, as always we're here to help, please do let us know if you have any questions, comments or feedback either on the by replying to this thread or submitting a thread in the WHMCS.Community Assistance Board. We'll be back for the March Wrapup

Hi Everyone, Welcome to the 2021 Annual Community Wrap-up a look back at some of the highlights from the community over the last year. (All be it late!) WHMCS.Community is here to help you so please do send your feedback thru! WHMCS.Community 2021 Statistics at a glance: 6,097 new members joined WHMCS.Community during the year In 2021 2,626 new topics where created 10,258 replies were crafted by WHMCS.Community Members The Annual WHMCS.Community Leaderboard: @brian! continues to take out first place with 458 Reaction Points in 2021, followed by @bear with 94 Reaction Points and @yggdrasil rounding out the top 3 with 77 reaction points. Popular Content in 2022: There is a wide variety of content posted on WHMCS.Community every day, some of the most popular are below: Getting help specifically related to WHMCS.Community: It's been a while since we last reminded people about the ways to contact the Moderation team when you need assistance such as changing your username, finding the right place to post or just asking a general community-related question. The place to do that is the WHMCS.Community Assistance board this ensures that any one of the Community Team members can assist you as quickly as possible. That's a wrap for 2021 That's a quick look back on 2021, we're currently working on a number of improvements and enhancements to roll out to WHMCS.Community in the coming months to make our community and even better resource for all users. As always please provide any community-related feedback in the General or WHMCS.Community Assistance Board.

Kia ora everyone! It's been quite some time since we did a community wrapup, however, we're bringing them back! So without further ado, welcome to the January 2022 WHMCS.Community Wrapup! Our look back at the popular content on WHMCS.Community during January 2022 January 2022 Community Statistics: We welcomed 616 new members, our community crafted 224 new topics and received 676 new replies across the course of the month. The January 2022 leaderboard: The leaderboard is an important part of our community, it helps highlight users that make notable contributions to the community along with notable content. Kian sits in first place at 14 points. Following in second place is Evolved Hosting with 12 points and PapaKai rounds out third place on 4 points. On our Blog: How-To: Using Validation.com to automate fraud order management Fraudulent orders can be a big cost for online businesses - both in time as well as money. The Validation.com integration in WHMCS aims to help reduce that burden. With Validation.com, you can perform automated customer identity verification when customers fail a fraud check, helping you and your team to make more informed decisions about whether to accept high risk orders. Read more on our blog here. ICYMI: WHMCS 8.4 is Now Available We are pleased to announce the release of WHMCS 8.4 to General Availability. This marks the end of pre-production testing, and WHMCS 8.4 is now the recommended version for all new installations and updates. WHMCS 8.4 features a new faster checkout experience for WordPress Hosting, access to SSL Certificate Site Seal Code within the WHMCS Client Area, the ability to create and manage Email Aliases with OpenXchange, improvements to the automatic updater and more. For more information about all of the new features in WHMCS 8.4, visit the What's New in WHMCS 8.4 Microsite. Popular content in January 2022: That's all folks! That's our January 2022 wrapup! Thanks for reading, as always we're here to help, please do let us know if you have any questions, comments or feedback either on the by replying to this thread or submitting a thread in the WHMCS.Community Assistance Board. We'll be back for the February Wrapup

@youki please refer to our Community Guidelines rule 2.5 does indicate "Your posts assist other users, please do not delete content if you find an answer, please share this solution to help other users" therefore we will not be deleting this post.

@serverbd we're not seeing any wide spread reporting of an issue like this, have you taken a look at your server logs to identify if anything is reflected within these at the times you are sending email via gSuite

@hbazzi` when the cron is suspending what reason is it putting as the reason for suspension? Have you moved servers recently?

@arsenacerahul do you have any security software on your server? Do you have any detailed errors showing in the logs? Usually items such as Mod_Security cause these issues.