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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35168 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6599 topics in this forum

  1. [FIXED] Suspended Addons not Using Correct Class in Template

    By Darren,
    • 0 replies
    • 718 views

  2. [RESOLVED] Auto close ticket reply on no autoresponder department

    By s1rk3ls,
    • 0 replies
    • 813 views

  3. [RESOLVED] Domain Name Registered and Renewed, even though customer paid once

    By WisTex,
    • 10 replies
    • 1.7k views

  4. Mac/iPhone/Safari Carriage Returns in E-Mails

    By MikeDVB,
    • 5 replies
    • 967 views

  5. [FIXED] Support bounce message merge fields broken

    By chickendippers,
    • 0 replies
    • 670 views

  6. [RESOLVED] upgrade.tpl row colors

    By tsiedsma,
    • 0 replies
    • 683 views

  7. [RESOLVED] admin login as client bug

    By delator,
    • 0 replies
    • 744 views

  8. [FIXED] Package Upgrade Not Showing Tax

    By Mark Donne,
    • 0 replies
    • 692 views

  9. [FIXED] Resend email inserts logo twice

    By magga,
    • 1 reply
    • 740 views

  10. [FIXED] Quicksearch and KB suggestions do not work with UTF

    By ddenev,
    • 0 replies
    • 725 views

  11. [RESOLVED] Order Process

    By Roger,
    • 7 replies
    • 1.5k views

  12. [FIXED] "Printable Version" of the invoice missing refund transaction

    By efisher,
    • 0 replies
    • 766 views

  13. [FIXED] One time addons show next due date

    By magga,
    • 0 replies
    • 761 views

  14. [FIXED] & in an email subject

    By isdoo,
    • 0 replies
    • 771 views

  15. Cart same domain ordered multiple times

    By chrismfz,
    • 2 replies
    • 850 views

  16. [FIXED] Email merge field auto-inserts wrong value

    By HostingBegins,
    • 0 replies
    • 745 views

  17. [FIXED] Active Support Tickets Link Incorrect

    By mxhostro,
    • 1 reply
    • 860 views

  18. [RESOLVED] {$client_name} not working in bounce message email template!

    By saadsalman,
    • 0 replies
    • 801 views

  19. [FIXED] Invalid extension added to cart for registration

    By saadsalman,
    • 0 replies
    • 689 views

  20. [RESOLVED] Promotions

    By Daniel,
    • 5 replies
    • 1.1k views

  21. [FIXED] Breadcrumb nav for new "My Products & Services"

    By magga,
    • 2 replies
    • 1.1k views

  22. [RESOLVED] Default Order Template Billing Cycle Resets Between Steps

    By nhouck,
    • 0 replies
    • 640 views

  23. [FIXED] Invalid back link

    By Si,
    • 0 replies
    • 711 views

  24. [RESOLVED] Email Template Update Failed

    By arhost,
    • 5 replies
    • 1.2k views

  25. [FIXED] Clients with more than 10 support tickets

    By Si,
    • 2 replies
    • 926 views
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