saadsalman

Hey. Apologies for opening a really old thread. Just wanted to know if you were able to solve this issue? Seems like this is still a problem even in mid 2022.

Hello, At times there are clients who are in the process of getting payments released from their accounts department but their domain is about to expire. In this case, they request us to keep the domain active and we have to renew it without payment while keeping the invoice unpaid. Now the problem is that if we renew the domain and later payment is added to the invoice, the domain renews again for the second time automatically as the system doesn't keep a log of manual renewals. Ideally it should have an option to renew the domain without payment so that addition of payment doesn't trigger another renewal. At the moment I delete the invoice item for domain from the invoice and then add it again so that it is no more linked to the domain and is not renewed automatically upon adding payment to the invoice. After doing this I also have to adjust the next renewal dates for the domain because it is not going to update later automatically. This takes a lot of time and the drawback is that invoices lose the ability to be filtered by domain (WHMCS -> Domain -> View Invoices). Does anyone have a better solution for this? What steps do you follow for domain renewals without payment? Regards, Saad

Same here. Almost a 9 months old thread and still there is no way to stop the user from ordering an invalid domain name. A particular domain registry has some additional rules for domain validation and there is no apparent way to add those rules to WHMCS. Anyone here to help?

If you want to update the price for all domains that have ID Protection enabled, you can use this query to add a fixed amount to the recurring amount: UPDATE `tbldomains` SET `recurringamount` = `recurringamount` + 'FIXEDAMOUNT' WHERE `idprotection` = 'on'; FIXEDAMOUNT = A fixed amount to add to domains having ID Protection enabled. Enter the new price if you were giving it for free before or add the difference if you are going to increase the cost of ID Protection.

I have just placed an order, please check Ticket #443540

Update: I have figured out the issue. There was a blank space at the end of the email address stored in WHMCS. I wonder why it wasn't trimmed out in WHMCS before storing it to the database.

Were you able to fix the issue? I am facing the same problem.

That's perfect m00. Thanks a lot for your help!

Thanks m00 for spending some of your precious time on my issue, much appreciated. Unfortunately I am unable to get it to wok as when I place the file in hooks folder a blank page appears. I added $display_errors=true; to the configuration.php file and the error is: Warning: Cannot modify header information - headers already sent by (output started at /home/pakserv/public_html/includes/hooks/invoices_productgroup.php:18 ) in /home/usr/public_html/includes/adminfunctions.php on line 0 Any clue why is this happening?

Thanks for the reply. Then any way I could change the format of that description text?

No one has the answer?

Hello All, I would like to add the product group to the invoice item description in my invoices. So far our invoices look like this: PRODUCTNAME - Domain (Start Date - End Date) e.g. Standard - abc.com (04/10/2010 - 03/10/2012) I want to change it to the following: PRODUCTGROUP - PRODUCTNAME - Domain (Start Date - End Date) e.g. Shared Hosting - Standard - abc.com (04/10/2010 - 03/10/2012) I can fix it by renaming the products to include the product group as well but that's not what I would want as a permanent solution. Please let me know if there is some way of adding the product group to the invoice item description. Thanks in advance.

I would also like to know about this, anyone?

Again the point is that WHMCS is showing up password errors in the admin area but not in the client's panel. That's the issue!

But had it been a WHMCS limitation it should not have been shown in WHMCS Admin panel.