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graziano_68

WHMCS monthly fee

Question

Hello

I have a

License Type: Owned License No Branding
Expires: Never

If I join the WHMCS monthly fee what happens to my installed WHMCS if after some month I have to stop the monthly fee payments for example suppose if I'll have a credit card payment issue ... 
Will it stop to work or can I continue to use without updates ?

 



 

 

Edited by graziano_68

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Hi @graziano_68,

We have a number of grace periods for monthly leased licenses in the event of a payment delay, and our Customer Services team are here to assist.

The current information is published in this knowledgebase article: https://www.whmcs.com/members/index.php/knowledgebase/10/What-are-the-terms-for-License-Billing.html

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I read this in your knowledgebase  ( the link you reported above )

We allow up to 5 days after the due date before considering a license unpaid.  At that time the license will be suspended until payment has been received.

So as an older owner of this license ...

License Type: Owned License No Branding
Expires: Never

and after I paid for years also the renewal support .... If I join the new price , I 'll have the software blocked if I I can't pay for 5 days. "NICE!" 😆 What a wonderful world.

 

Edited by graziano_68

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@graziano_68,

That has always been the standard term for our leased licenses, yes.

If there are any payment problems, please do reach out to our Customer Service team who are able to help.

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1 hour ago, WHMCS John said:

That has always been the standard term for our leased licenses

Even those forced into lease. 😉

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