Add a product to be a quote/quotation only

[SpaceIgniter]

Hi again,

Hope everyone is doing well. 

Is there any way for me to add a custom product  on WHMCS that only serves the purpose of sending a quote request to me? 

In essence. I want specific products to be requested only through a quotation request. It shouldn't be a full fledged order. 

Thank you for any advice and assistance. 

Enjoy your day 🙂

[brian!]

4 hours ago, SpaceIgniter said:

Is there any way for me to add a custom product  on WHMCS that only serves the purpose of sending a quote request to me? 

not from settings.

4 hours ago, SpaceIgniter said:

In essence. I want specific products to be requested only through a quotation request. It shouldn't be a full fledged order. 

I did it years ago where specific products didn't add to cart, but went to a support dept to open a ticket.. off-hand, I can't find the code, though it would almost certainly have been a template edit back then.... you should be able to do it with a hook though.

[SpaceIgniter]

Hi Brian, 

Thanks for the reply.

I'm not a coder/dev in the true sense. I'm able to read it and make changes as instructed, but I don't know how to do it from scratch. 

If you possibly have the time, could you please post an example of a hook that might work. 

Thanks again. Enjoy your day. 

[brian!]

4 hours ago, SpaceIgniter said:

If you possibly have the time, could you please post an example of a hook that might work. 

the only think I could remember about the original thread was that I used the phrase POA in it...

though in your situation, you don't need to make a dummy product in the template as I did back then (what was I thinking ?!?) - just make a product as normal, and then code it to react differently.

if this product was assigned to it's own product group, then that would make the coding simpler - you could either assign a custom modified orderform template to it, or use the default template and change the button URL via a hook.

which orderform template are you using - standard_cart ?

[SpaceIgniter]

Hi Brian,

Yes, I'm using the standard cart order form.
As I've said too, I'm not good at writing anything code 😛

Thanks.

[brian!]

23 hours ago, SpaceIgniter said:

As I've said too, I'm not good at writing anything code

I know - but I didn't want to waste time coding something for standard_cart, only for you to tell me that you were using Lagom or another third-party orderform template! 🙂

so for the sake of argument, let's say that this product is in it's own product group (#23), in products.tpl you could change...

<a href="{$WEB_ROOT}/cart.php?a=add&{if $product.bid}bid={$product.bid}{else}pid={$product.pid}{/if}" class="btn btn-success btn-sm" id="product{$product@iteration}-order-button">
	<i class="fas fa-shopping-cart"></i> {$LANG.ordernowbutton}</a>

to...

{if $gid == 23}
	<a href="{$WEB_ROOT}/submitticket.php?step=2&deptid=2&subject={$product.name}" class="btn btn-info btn-sm" id="product{$product@iteration}-order-button">
      <i class="fas fa-envelope"></i> {$LANG.contactus}</a>
{else}
	<a href="{$WEB_ROOT}/cart.php?a=add&{if $product.bid}bid={$product.bid}{else}pid={$product.pid}{/if}" class="btn btn-success btn-sm" id="product{$product@iteration}-order-button">
      <i class="fas fa-shopping-cart"></i> {$LANG.ordernowbutton}</a>
{/if}

clicking on the blue button will now open a support ticket, with the product name as the subject title of the ticket - you will probably need to change the deptid=2 to whichever support department you wanted to use for this issue.

if the custom product was in a group with other "normal" products, then you can adaprt the code to allow this....

{if $product.pid|in_array:array(137,45)}
	<a href="{$WEB_ROOT}/submitticket.php?step=2&deptid=2&subject={$product.name}" class="btn btn-info btn-sm" id="product{$product@iteration}-order-button">
      <i class="fas fa-envelope"></i>  {$LANG.contactus}</a>
{else}
	<a href="{$WEB_ROOT}/cart.php?a=add&{if $product.bid}bid={$product.bid}{else}pid={$product.pid}{/if}" class="btn btn-success btn-sm" id="product{$product@iteration}-order-button">
      <i class="fas fa-shopping-cart"></i>  {$LANG.ordernowbutton}</a>
{/if}

in the above example, i'm defining two products (IDs 137 & 45) to behave as your custom products - they will both show the blue button; other products will work as normal with the green button.

ultimately, you might be able to do this as a hook - certainly if these products are in their own group (potentially very messy if they're not)... with a template change as per above, it's slightly more flexible.

[SpaceIgniter]

Hi Brian,

Thanks so much for your time and effort. I got it working using the Group ID as you coded.
How would I add more than one GID to the code however?

I didn't specify it originally and I apologise for that.
I would need to apply this to a few groups that require Contact.

Thank you again. I really appreciate all your help.
Have a great weekend ahead 🙂

[brian!]

12 hours ago, SpaceIgniter said:

How would I add more than one GID to the code however?

in the same way as I did in the second example, so instead of using...

{if $product.pid|in_array:array(137,45)}

you check for group IDs instead..

{if $gid|in_array:array(1,2)}

[SpaceIgniter]

Thank you Brian. Really appreciate your help.

Working beautifully. 🙂

Enjoy your day.