CrunchyToast Posted October 6, 2020 Share Posted October 6, 2020 Hello - I understand WHMCS has a feature to disable auto renew for domains, but what about products? I'm on version 8 and have a few products with annual pricing, that are not domains. Is there a quick way to disable these from automatically renewing and billing a client? If not, is there a quick hook I can use to stop this action from happening? Thanks! 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted October 6, 2020 Share Posted October 6, 2020 13 hours ago, CrunchyToast said: I understand WHMCS has a feature to disable auto renew for domains, but what about products? it disables invoicing for renewals of domains. 13 hours ago, CrunchyToast said: I'm on version 8 and have a few products with annual pricing, that are not domains. Is there a quick way to disable these from automatically renewing and billing a client? changing the status of that service to "Completed" ? https://docs.whmcs.com/Clients:Products/Services_Tab#Status Quote Completed - Useful for one-time services to indicate they have been performed (no further invoices will be generated) 0 Quote Link to comment Share on other sites More sharing options...
CrunchyToast Posted October 6, 2020 Author Share Posted October 6, 2020 (edited) Thanks for your response. Is there a way to mark it as complete automatically without rebilling? I have looked into it and currently have it setup to do so, but just don't want customers to be billed by maybe having a hook simply update the database for the product if it was setup as an annual fee. Essentially, I'm using the Licensing addon and have a one time purchase product with an annual support subscription. Currently, the subscription for support auto renews and bills a client. I'd like it not function as such. Edited October 6, 2020 by CrunchyToast 0 Quote Link to comment Share on other sites More sharing options...
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