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You have not enabled SSL or TLS encryption for your SMTP mail settings


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I just updated to v. 8.0, and when I run the System Health check, I'm seeing the following warning:


You have not enabled SSL or TLS encryption for your SMTP mail settings.

Yet, when I go System Settings -> General Settings -> Mail -> Configure Mail Provider, I have SMTP set up with port 587 and TLS selected tin the SMTP SSL Type dropdown. Am I missing a setting?

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1 hour ago, slim said:

I use a connector in Office365 to send mail. I send via WHMCS over port 25 and have TLS enabled - however the health widget says "You have not enabled SSL or TLS encryption for your SMTP mail settings." - I guess this is a minor reporting bug?

Have you tried port 587 instead?

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10 minutes ago, xyzulu said:

Yes, really. As I said, I'm using a connector which restricts email to an IP address and Office only  wants email on Port 25. See: https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365 - Specifically Option 3..  Port 25 only 🙂

Note: I cant use option 1 because ALL my accounts have MFA enabled due to being a reseller of Office and having some Base Line Security defaults enabled. Option 1 wont work in this scenario. Option 2 only allows me to send to recipients inside my organisation - useless. This leaves only option 3.. and it works on Port 25 only, with TLS.

Edited by slim
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