jmginer Posted September 25, 2020 Share Posted September 25, 2020 Hello, I've been a WHMCS customer for 12 years and I'm writing this message to report my discomfort with WHMCS and their lack of interest in correcting the problems. Basically the domain name registration process at WHMCS is bullshit and the problem is that no one at WHMCS cares. - It doesn't allow to define different owner/admin/tech contacts to a domain, all must be the same by obligation, why? Simply because WHMCS has decided that it has to be - We register several domains in one order and all domains must have the same contactID, we force the customer to generate different orders, why? Simply because WHMCS has decided that this is the way it has to be - We talked to WHMCS at CloudFest, they understand our problem... And even after 3 years! everything still works that badly. How is it possible that such a basic functionality as domain registration is so obsolete? How is it possible that after notification by ticket the answer is: This is just the way it is It doesn't show the slightest interest in escalating the failure and being interested in improving the product. I'm really outraged. I don't understand how a panel that is supposed to be for a hosting company has such a bad domain registration process? I really don't understand. How is it possible that after reporting the problem on CloudFest for 3 years in a row, this request is still being ignored? You're going to tell me that I have to make a feature request... Ok, it's been done, for 3 years now! I opened a new request (for a different topic) 1 week ago and it's still in moderation... I'm getting more and more disgusted with this panel... 0 Quote Link to comment Share on other sites More sharing options...
altomarketing Posted September 26, 2020 Share Posted September 26, 2020 Do you know Any other panel that has such features ? Please let me know 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted September 29, 2020 Share Posted September 29, 2020 Hello @jmginer Thank you for this thread, I will come back to you with further information in due course, in the mean time, with the topic you have opened is that a feature request topic? 0 Quote Link to comment Share on other sites More sharing options...
jmginer Posted October 1, 2020 Author Share Posted October 1, 2020 On 9/29/2020 at 7:35 AM, WHMCS ChrisD said: Hello @jmginer Thank you for this thread, I will come back to you with further information in due course, in the mean time, with the topic you have opened is that a feature request topic? Thanks, this is the reuqest: https://requests.whmcs.com/topic/registrantadministrativetechnical-contact-during-the-order 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 23, 2020 WHMCS Support Manager Share Posted October 23, 2020 Hi @jmginer, Thank you for sharing your feedback, here and in person at Cloudfest. We understand the particular obstacle you are facing as a result of unique administrative burdens placed by the .es registrar. Helping us to know the obstacles being faced by our users is important to us so we can direct new features to help address them. With an average of 7 votes per year, this request is unfortunately not making its way up the Feature Request system in terms of popularity. Please do keep advocating for the feature, and if more users would like to see this feature in future, then we can potentially consider adding it to our roadmap. In the meantime we have added some other internationalisation features in v8.0 which I hope you will find useful; such as expanded support for IDNs. 0 Quote Link to comment Share on other sites More sharing options...
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