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How to add Restitution Item with minus value ?

Mas-J

By Mas-J
in Using WHMCS

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Mas-J Junior Member

Mas-J

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I need to add Restitution (one time) item with minus value if there's subscription that didn't meet the SLA from last month on the Invoice generate on the next month.

I know it should need manual admin intervention. Is there any idea where I should implement it ?

Use the billiable item or maybe is there any suggestion ?

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