Hickman.io Posted September 11, 2019 Share Posted September 11, 2019 I initially purchased the WHMCS live chat because it would be able to identify users that were logged in integrate well with the platform. However, I have come to find out that the chat is a bit buggy and it is not very well designed. I was wondering if you guys new of any other live chats that had the same features, but were more user friendly and integrated well with WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted September 13, 2019 Share Posted September 13, 2019 On 9/11/2019 at 7:09 PM, Hickman.io said: However, I have come to find out that the chat is a bit buggy and it is not very well designed. A bit buggy?! 😅 I've reported an issue regarding a problem with not being able to login from Windows 10 using the desktop app. I got access to a beta version of a "native" Windows 10 app, but I must say that I almost prefer not being able to login. I reported all these bugs back in June and still haven't heard anything back. None of the bugs has been patched, and I've been on this build since April. I'm interested in hearing about other solutions as well 😄 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted September 13, 2019 Share Posted September 13, 2019 Try this one https://www.tawk.to and the best place to report any bug about the live chat go to https://www.chatstack.com that what I do and they fix it 0 Quote Link to comment Share on other sites More sharing options...
bear Posted September 13, 2019 Share Posted September 13, 2019 42 minutes ago, wsa said: Try this one https://www.tawk.to and the best place to report any bug about the live chat go to https://www.chatstack.com that what I do and they fix it Tawkto integrates with WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted September 13, 2019 Share Posted September 13, 2019 Yes: https://www.tawk.to/knowledgebase/plugins-and-modules/add-a-tawk-to-widget-to-whmcs/ 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted September 13, 2019 Share Posted September 13, 2019 (edited) Yes, https://marketplace.whmcs.com/product/3134 Edited September 13, 2019 by wsa 0 Quote Link to comment Share on other sites More sharing options...
Hickman.io Posted September 13, 2019 Author Share Posted September 13, 2019 I'd really like to use intercom, but I haven't seen much on it. 0 Quote Link to comment Share on other sites More sharing options...
zitu4life Posted September 13, 2019 Share Posted September 13, 2019 (edited) Well well, I was thinking buy WHMCS live chat addon and there is a free module available and also perhaps less bug 🤔🤔, I will make more research to see others opinion. Edited September 13, 2019 by zitu4life 0 Quote Link to comment Share on other sites More sharing options...
bear Posted September 13, 2019 Share Posted September 13, 2019 That tawkto one in the marketplace, it seems to be showing the tawkto interface at *their* site, and not the WHMCS back end. By integration I don't mean it loads on WHMCS pages, but instead there's real info within WHCMS about it, like who's online, if they have services and so on. Am I right in thinking this is just the normal Tawkto app and not a real "integration"? 0 Quote Link to comment Share on other sites More sharing options...
Hickman.io Posted September 13, 2019 Author Share Posted September 13, 2019 5 minutes ago, bear said: That tawkto one in the marketplace, it seems to be showing the tawkto interface at *their* site, and not the WHMCS back end. By integration I don't mean it loads on WHMCS pages, but instead there's real info within WHCMS about it, like who's online, if they have services and so on. Am I right in thinking this is just the normal Tawkto app and not a real "integration"? Yes I believe that is how the integration for tawkto works. 0 Quote Link to comment Share on other sites More sharing options...
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