eliasaphram Posted May 21, 2019 Share Posted May 21, 2019 Im having issue with my whmcs payment procedure. The invoice are being sent correct, and my customers can open it and proceed to payment site. As payment gateway im using Stripe. Now the issue is that on the payment site, the ammount are being changed to an invoice i've payed myself as an test. And not only that, but my credit card info are also there. I would be very thankful to get some help with this! Kind regards, Elias 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted May 21, 2019 Share Posted May 21, 2019 Are you using the built-in Stripe module in WHMCS or a different one? Also, when you see your card info and invoice, are you sure you are logged in to that different client and not still logged in to yours? 0 Quote Link to comment Share on other sites More sharing options...
eliasaphram Posted May 21, 2019 Author Share Posted May 21, 2019 IM using the built in Stripe module. IM using autoauth on the invoice, bur as i Said they get to the right invoice bur when clicking pay now they get forwarded to another invoice. my customers experienced it themselves, and then when i sent in from their Mail the same happened. 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted May 22, 2019 Share Posted May 22, 2019 That is odd behavior. Does that continue if you switch to the standard six template if you're using a custom one? Though that shouldn't allow them to see an invoice for a different client. Do you have any other modules (addons, etc) ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted May 22, 2019 Share Posted May 22, 2019 @eliasaphram Did this happen when you when to a client profie and updated the credit card data? Or is this on your own Client ARea when you pay a testing enviroment 0 Quote Link to comment Share on other sites More sharing options...
eliasaphram Posted May 22, 2019 Author Share Posted May 22, 2019 7 hours ago, steven99 said: That is odd behavior. Does that continue if you switch to the standard six template if you're using a custom one? Though that shouldn't allow them to see an invoice for a different client. Do you have any other modules (addons, etc) ? The same thing happens when i use the six template. I have only changed the css of the checkout window to look more like stripe. No other add-ons as far as i know. Im only using stripe and other built in modules for domain registration. 0 Quote Link to comment Share on other sites More sharing options...
eliasaphram Posted May 22, 2019 Author Share Posted May 22, 2019 2 hours ago, WHMCS ChrisD said: @eliasaphram Did this happen when you when to a client profie and updated the credit card data? Or is this on your own Client ARea when you pay a testing enviroment No i havent updated any credit card info on any client. When i saw that my card info was visable i whent to my account and deleted the card info. But its still there when clients logs in. This is happening when a cient click on the invoice that is emailed out to them, and im using the github autoaut. So they are getting to the correct invoice, but when clicking "pay with card" they get to invoice #30 every time. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst WHMCS Sachin Posted May 22, 2019 WHMCS Technical Analyst Share Posted May 22, 2019 This is indeed very strange. I will suggest opening a ticket with WHMCS support so that this issue can be investigated properly. Do not forget to provide WHMCS login access and full steps to replicate the issue, in the ticket. 0 Quote Link to comment Share on other sites More sharing options...
eliasaphram Posted May 22, 2019 Author Share Posted May 22, 2019 23 minutes ago, WHMCS Sachin said: This is indeed very strange. I will suggest opening a ticket with WHMCS support so that this issue can be investigated properly. Do not forget to provide WHMCS login access and full steps to replicate the issue, in the ticket. Im not able to open a ticket, as i've got a license through a2hosting reseller. I tried to do so, but i couldnt find any way to do it. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst WHMCS Sachin Posted May 22, 2019 WHMCS Technical Analyst Share Posted May 22, 2019 10 minutes ago, eliasaphram said: Im not able to open a ticket, as i've got a license through a2hosting reseller. I tried to do so, but i couldnt find any way to do it. As your license is through a WHMCS reseller, you can avail support (and create tickets) here: https://www.whmcs.com/reseller-support 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 22, 2019 Share Posted May 22, 2019 11 minutes ago, eliasaphram said: Im not able to open a ticket, as i've got a license through a2hosting reseller. I tried to do so, but i couldnt find any way to do it. if you get your license directly from WHMCS - https://www.whmcs.com/support/ if you get your license from a reseller / host - https://www.whmcs.com/reseller-support/ 0 Quote Link to comment Share on other sites More sharing options...
eliasaphram Posted May 22, 2019 Author Share Posted May 22, 2019 14 minutes ago, WHMCS Sachin said: As your license is through a WHMCS reseller, you can avail support (and create tickets) here: https://www.whmcs.com/reseller-support 13 minutes ago, brian! said: if you get your license directly from WHMCS - https://www.whmcs.com/support/ if you get your license from a reseller / host - https://www.whmcs.com/reseller-support/ I have now submitted a ticket and hoping that this will get solved, thank you all for your time and help! 0 Quote Link to comment Share on other sites More sharing options...
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