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WHMCS Sachin

WHMCS Technical Analyst
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WHMCS Sachin last won the day on November 1 2018

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About WHMCS Sachin

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    WHMCS Technical Analyst

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  1. WHMCS Sachin

    Affiliate Link Configuration

    This links or the text you enter there is shown to the customer on the Affiliate Page in their client area, in the "Link to us" section at the bottom. Here is a link from our documentation for more info: https://docs.whmcs.com/Affiliate_Tab#Affiliate_Links
  2. WHMCS Sachin

    WHMCS payment issue - shows my card info

    As your license is through a WHMCS reseller, you can avail support (and create tickets) here: https://www.whmcs.com/reseller-support
  3. WHMCS Sachin

    WHMCS payment issue - shows my card info

    This is indeed very strange. I will suggest opening a ticket with WHMCS support so that this issue can be investigated properly. Do not forget to provide WHMCS login access and full steps to replicate the issue, in the ticket.
  4. Hello, If the domain was renewed directly at the registrar (and not through WHMCS), then WHMCS would not know that the domain was renewed and the status of the domain will change to "Expired" once it is past its expiry date. To fix this, just change the domain Status to "Active" and correct the expiry date. For the other issues, I will recommend opening a ticket with the WHMCS support so that the support techs can look into the situation.
  5. WHMCS Sachin

    Affiliates not receiving recurring payments

    Please check and make sure that "One Time Payout" is not selected for any products on Setup -> Products/Services -> Products/Services -> Package -> Other tab. Hope it helps.
  6. You might have noticed that while exporting client list (to import in Mailchimp or any other email marketing tool you might be using), there is no way to filter the client list on the basis of their "Email Optout Status" as there is no filter for this service. As the report php files are not encoded, you can always modify them to suit your needs. Here, I have modified the file `/modules/reports/clients.php` to add the Email Opt Out filter so you can export only the clients who have opted in for marketing emails. To do this, just copy the clients.php file and rename it to something like "clients-marketing.php". Then edit the following code on line 8 : $filterfields = array("id"=>"ID","firstname"=>"First Name","lastname"=>"Last Name","companyname"=>"Company Name","email"=>"Email","address1"=>"Address 1","address2"=>"Address 2","city"=>"City","state"=>"State","postcode"=>"Postcode","country"=>"Country","phonenumber"=>"Phone Number","currency"=>"Currency","groupid"=>"Client Group ID","credit"=>"Credit","datecreated"=>"Creation Date","notes"=>"Notes","status"=>"Status"); to $filterfields = array("id"=>"ID","firstname"=>"First Name","lastname"=>"Last Name","companyname"=>"Company Name","email"=>"Email","address1"=>"Address 1","address2"=>"Address 2","city"=>"City","state"=>"State","postcode"=>"Postcode","country"=>"Country","phonenumber"=>"Phone Number","currency"=>"Currency","groupid"=>"Client Group ID","credit"=>"Credit","datecreated"=>"Creation Date","notes"=>"Notes","status"=>"Status","emailoptout"=>"Email Optout"); That is it. Do not forget to update the report title (on line 6) to a title of your liking. Once the changes are saved, you will see a new report on the Reports page with the title you selected on line 6. Hope it helps. If required, feel free to customize it as you need.
  7. WHMCS Sachin

    Auto Ticket Reply

    Hi Jamie, Happy New Year to you too 🙂 It appears your query was resolved by the custom hook provided by Nathan. Feel free to get back to us if you need any further assistance 🙂
  8. Have you tried the built in MarketConnect feature in WHMCS? It allows you to resell SSL certs (along with a few other services) without any third party integrations. The experience is seamless for the customer and with automated provisioning (for existing cPanel/DA accounts in WHMCS), it should fit your needs perfectly. https://docs.whmcs.com/MarketConnect Hope it helps.
  9. Or you can order it from WHMCS itself (i.e. the Integration Service): https://www.whmcs.com/services/
  10. This certainly sounds strange. I will recommend creating a support ticket with our Marketplace department so that our techs can look into it for you.
  11. WHMCS Sachin

    Not understanding how funds work in MarketConnect

    Just like you use a domain reseller account (i.e. you add funds to your domain reseller account first and then when a customer orders a domain, the cost price of that domain is deducted from your account funds and the domain is registered in your account), you add funds to your MarketConnect account beforehand, in order to sell and provision MarketConnect services automatically. Whenever a customer places an order for a MC service (like SSL or Weebly account), the cost of that service is deducted from your MC account and the service is provisioned. The payment that the customer makes goes to your account (and not to any other service provider). You pay for the services from your Marketconnect funds. This is exactly why it is required to have some funds added before you can make your first sale. Hope it clears it up a bit. Let me know if you have any further queries.
  12. WHMCS Sachin

    Domain Registrar keeps defaulting to NONE

    First of all, please make sure that the Auto Register setting for all TLDs on your install is set to Enom on the "Domain Pricing" page. This will ensure that WHMCS used Enom to register the domains automatically as soon as the order invoice is paid by the client. However, if your staff is manually accepting the order without the clients making the payment first, then they will need to select Enom from the dropdown (on the Accept Order page) while accepting the order manually. Hope it helps.
  13. WHMCS Sachin

    SIdebar to Remove & Show in Clientarea

    If you want to see the changes immediately, you can either clear cache from cloudflare or activate Developer Mode in cloudflare settings.
  14. WHMCS Sachin

    Question about VPS for WHMCS

    Hello Reple, Welcome to the WHMCS community. WHMCS is a light weight script and is known to run fine even on shared hosting accounts for small installations (50-150 customers or more). The specs for the product you linked look good and should be more than sufficient for WHMCS with 100-200 users, on paper.
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