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WHMCS Sachin

WHMCS Technical Analyst
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WHMCS Sachin last won the day on April 23 2022

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About WHMCS Sachin

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    WHMCS Technical Analyst

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  1. The maintenance has been completed. If any clients are still facing any issues, please reach out to us via a support ticket so that we can assist further.
  2. Since a renewal invoice is generated using the pre-upgrade pricing, the upgrade invoice becomes invalid once the renewal invoice is generated. So it is not possible to not cancel the invoice or to generate the renewal invoice using the upgraded prices if the upgrade invoice has not been paid yet. You can disable the email template to disable the email completely.
  3. You can disable the Module Debug Log from the Module Log page (link can be found in the sidebar on the Activity Log page in v8 and in Utilities -> Logs menu in v7).
  4. Hello, It is recommended to create a new table in such scenarios so that the integrity of the stock tables (like tblorders) is not compromised by adding new columns. You can create as many new tables as per your requirements, to store additional data.
  5. That is correct. "date" is indeed the order created date. It is strange that you are seeing today's date on the order but no orders for today in the admin area. Can you please check Order 15 and see what date is it showing in the admin area?
  6. looks like @brian! already got you covered. You can indeed duplicate the Email module and use it as per your needs.
  7. It does look like that the custom hook is causing the issue. Can you please remove the file custom.php (after taking a backup) and see if that resolves the issue?
  8. That is correct. You can play around with these numbers to place the image where you need.
  9. Hi Jonathan, Welcome to the WHMCS community 🙂
  10. It is in the Setup Menu. If you do not see it there, it would mean you are using a custom admin theme. Switch to the default Blend admin template and check, in that case.
  11. It is possible that incorrect Storage Settings could be causing this behavior. I will suggest checking the storage configuration on the `Setup -> Storage Settings` page and making sure the configuration there is correct. Let me know how it goes.
  12. This clears it up. The transfer should be automatically processed if the invoice is marked paid BEFORE the order is accepted. Once the order is accepted, the Domain status is changed to Active (as shown in the screenshot provided in the first post. So there are two options: 1. Either the invoice is paid before the order is accepted 2. Or if you are accepting the order before the invoice is being marked paid, you need to select the Registrar and check "Send to Registrar" option while accepting the order so that WHMCS can initiate the transfer as soon as the order is accepted. Hope it helps.
  13. Yes. You can configure the affiliate system to provide commission on a one time basis. For this, you just need to enable "Affiliate Pay Amount" as One Time Payout for all products (Edit Product -> Other tab). Hope it helps.
  14. I will suggest renaming the htaccess file present in the Wordpress directory to htaccess.txt and disabling the Wordfence plugin in wordpress (if activated) and check if that resolves the issue.
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