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Encoding problem

vasil_uhmk
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  • 2 weeks later...
  • WHMCS Technical Analyst II
WHMCS Lawrence Senior Member

WHMCS Lawrence

Posted
  • WHMCS Technical Analyst II
Posted

Hello,

I am sorry to hear that you are having issues with service passwords since upgrading. This would indicate that the configuration.php file was edited/replaced and the cc_encryption_hash value was changed. Restoring the file from a pre-upgrade backup should resolve this.

If you continue having issues with this, please contact our support team and we will be glad to assist further!

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