battles Posted July 19, 2017 Share Posted July 19, 2017 I cant seem to get .net.au domains to show up to allow registration with ENOM. I've added it to Domains/pricing but it's not appearing in the client area, nor can you register it. Any ideas? TIA 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 19, 2017 Share Posted July 19, 2017 Hey there battles, Thanks for getting in touch. Do you see any errors when searching for a .net.au domain name? 0 Quote Link to comment Share on other sites More sharing options...
battles Posted July 19, 2017 Author Share Posted July 19, 2017 Hi Chris, Thanks. From the client side - after tying to register for a .net.au it says xxxxxxx.net.au is not available. Congratulations xxxxxxxx.com is available. From my Enom reseller side, whats interesting is I don see that extension on my huge price list either. I can however register for one. Seems weird since I can register .com.au 0 Quote Link to comment Share on other sites More sharing options...
battles Posted July 23, 2017 Author Share Posted July 23, 2017 Enom support is non-existent. Any have any other suggestions. This is so weird. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 23, 2017 Share Posted July 23, 2017 Hey Battles, Thanks for your reply. Could you please check your Module Log located under Utilities > Log > Module Log and check what is shown around the time the eNOM Lookup is executed, if the logs are disabled please enable and then query a .net.au domain 0 Quote Link to comment Share on other sites More sharing options...
battles Posted July 23, 2017 Author Share Posted July 23, 2017 Check Request: uid=*********&pw=****************************************&sld=ototototsdf&TLDList=com%2Corg%2Cnet%2Cinfo&command=check&IncludePrice=1&Engine=WHMCS7.2& Check Response: ;URL Interface ;Machine is SJL0VWAPI04 ;Encoding Type is utf-8 Domain1=ototototsdf.com RRPCode1=210 RRPText1=Domain available Domain2=ototototsdf.org RRPCode2=210 RRPText2=Domain available Domain3=ototototsdf.net RRPCode3=210 RRPText3=Domain available Domain4=ototototsdf.info RRPCode4=210 RRPText4=Domain available DomainCount=4 Command=CHECK APIType=API.NET Language=eng ErrCount=0 ResponseCount=0 MinPeriod=1 MaxPeriod=10 Server=sjl0vwapi04 Site=eNom IsLockable= IsRealTimeTLD= TimeDifference=+0.00 ExecTime=0.726 Done=true TrackingKey=7d715bff-cedf-44a5-819e-137c82793bd7 RequestDateTime=7/23/2017 3:25:20 PM uid=*********&pw=****************************************&SearchTerm=ototototsdf&OnlyTldList=com%2Corg%2Cnet%2Cinfo%2Cbiz%2Cco%2Cus%2Ccom.au%2Crocks%2Cca&ExclueTldList=&MaxResults=25&SpinType=0&Adult=False&AllGA=True&command=GetNameSuggestions&IncludePrice=1&Engine=WHMCS7.2& ;URL Interface ;Machine is SJL0VWAPI01 ;Encoding Type is utf-8 score1=0.11 tld1=rocks sld1=OTotoTotSdf in_ga1=true idn1=false premium1=false price1=0 score2=0.05 tld2=rocks sld2=O-Toto-Tot-Sdf in_ga2=true idn2=false premium2=false price2=0 score3=0.02 tld3=rocks sld3=OTotoTotSdfs in_ga3=true idn3=false premium3=false price3=0 score4=0.01 tld4=rocks sld4=OTotoAddSdf in_ga4=true idn4=false premium4=false price4=0 score5=0.01 tld5=rocks sld5=AllOTotoTotSdf in_ga5=true idn5=false premium5=false price5=0 score6=0.01 tld6=rocks sld6=OTotoChildSdf in_ga6=true idn6=false premium6=false price6=0 score7=0.01 tld7=rocks sld7=OTotoInfantSdf in_ga7=true idn7=false premium7=false price7=0 score8=0.01 tld8=rocks sld8=O-Toto-Tot-Sdfs in_ga8=true idn8=false premium8=false price8=0 score9=0.01 tld9=rocks sld9=OTotoTotSdfOnline in_ga9=true idn9=false premium9=false price9=0 score10=0.01 tld10=rocks sld10=O-Toto-Add-Sdf in_ga10=true idn10=false premium10=false price10=0 score11=0.01 tld11=rocks sld11=All-O-Toto-Tot-Sdf in_ga11=true idn11=false premium11=false price11=0 score12=0.01 tld12=rocks sld12=OTotoAddSdfs in_ga12=true idn12=false premium12=false price12=0 score13=0 tld13=rocks sld13=O-Toto-Child-Sdf in_ga13=true idn13=false premium13=false price13=0 score14=0 tld14=rocks sld14=OTotoChildSdfs in_ga14=true idn14=false premium14=false price14=0 score15=0 tld15=rocks sld15=AllOTotoTotSdfs in_ga15=true idn15=false premium15=false price15=0 score16=0 tld16=com sld16=OTotoTotSdf in_ga16=true idn16=false premium16=false price16=0 score17=0 tld17=org sld17=OTotoTotSdf in_ga17=true idn17=false premium17=false price17=0 score18=0 tld18=net sld18=OTotoTotSdf in_ga18=true idn18=false premium18=false price18=0 score19=0 tld19=com sld19=O-Toto-Tot-Sdf in_ga19=true idn19=false premium19=false price19=0 score20=0 tld20=org sld20=O-Toto-Tot-Sdf in_ga20=true idn20=false premium20=false price20=0 score21=0 tld21=net sld21=O-Toto-Tot-Sdf in_ga21=true idn21=false premium21=false price21=0 score22=0 tld22=com sld22=OTotoTotSdfs in_ga22=true idn22=false premium22=false price22=0 score23=0 tld23=org sld23=OTotoTotSdfs in_ga23=true idn23=false premium23=false price23=0 score24=0 tld24=net sld24=OTotoTotSdfs in_ga24=true idn24=false premium24=false price24=0 score25=0 tld25=com sld25=OTotoAddSdf in_ga25=true idn25=false premium25=false price25=0 DomainSuggestionCount=25 Command=GETNAMESUGGESTIONS APIType=API.NET Language=eng ErrCount=0 ResponseCount=0 MinPeriod=1 MaxPeriod=10 Server=sjl0vwapi01 Site=eNom IsLockable= IsRealTimeTLD= TimeDifference=+0.00 ExecTime=0.328 Done=true TrackingKey=515b1615-c74d-43a8-97f4-3f0c54ff159d RequestDateTime=7/23/2017 3:25:20 PM uid=*********&pw=****************************************&sld=ototototsdf&TLDList=com&command=check&IncludePrice=1&Engine=WHMCS7.2& ;URL Interface ;Machine is SJL0VWAPI08 ;Encoding Type is utf-8 Domain1=ototototsdf.com RRPCode1=210 RRPText1=Domain available DomainCount=1 Command=CHECK APIType=API.NET Language=eng ErrCount=0 ResponseCount=0 MinPeriod=1 MaxPeriod=10 Server=sjl0vwapi08 Site=eNom IsLockable= IsRealTimeTLD= TimeDifference=+0.00 ExecTime=0.306 Done=true TrackingKey=1df38e18-0342-41b4-b366-311e0bc59544 RequestDateTime=7/23/2017 3:25:20 PM 0 Quote Link to comment Share on other sites More sharing options...
battles Posted July 25, 2017 Author Share Posted July 25, 2017 I finally got through to ENOM who tell me this is a WHMCS setting. Not ENOM. I certainly hope so since I just spent an hour on hold. TIA 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 25, 2017 Share Posted July 25, 2017 I finally got through to ENOM who tell me this is a WHMCS setting. Not ENOM. I certainly hope so since I just spent an hour on hold. and so the tennis begins! have you opened a ticket directly with Support about this? if he's on Auckland time, I suspect Chris will be tucked up in bed for the next few hours... 0 Quote Link to comment Share on other sites More sharing options...
battles Posted July 25, 2017 Author Share Posted July 25, 2017 LOL I will open a ticket. Thanks Brian!(!) 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 25, 2017 Share Posted July 25, 2017 LOL I will open a ticket. Thanks Brian!(!) In practice, Chris will probably be up and back here before you get a reply from Support... but it at least gets you in the queue. 0 Quote Link to comment Share on other sites More sharing options...
battles Posted July 25, 2017 Author Share Posted July 25, 2017 Great, I submitted a ticket. Just had another client want to register a different TLD and was unable, so it will be great to get to the bottom of this for sure Thanks as always brian! 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 25, 2017 Share Posted July 25, 2017 as a temporary fix, would it be an option to switch back to Standard_Whois ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 26, 2017 Share Posted July 26, 2017 Hey Battles, Whats your Ticket ID? 0 Quote Link to comment Share on other sites More sharing options...
battles Posted July 26, 2017 Author Share Posted July 26, 2017 Hi Chris, thanks for following it up: RNP-602141 I think this has been resolved! Rather embarrassed as I believe I was entering in pricing in the incorrect area instead of entering it in "open" pricing area. I'm still unsure of the pricing on that big pricing list on my account settings on the enom side, but I think that's a separate issue. Thanks kindly for all the help. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 27, 2017 Share Posted July 27, 2017 Hi Chris, thanks for following it up: RNP-602141 I think this has been resolved! Rather embarrassed as I believe I was entering in pricing in the incorrect area instead of entering it in "open" pricing area. I'm still unsure of the pricing on that big pricing list on my account settings on the enom side, but I think that's a separate issue. Thanks kindly for all the help. Glad to hear you got this sorted! The eNom price list in their accounts don't interact back into WHMCS 0 Quote Link to comment Share on other sites More sharing options...
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