CavalloComm Posted April 28, 2017 Share Posted April 28, 2017 We are attempting for the first time to use the Autorelease module on a "service" product, in turn to open a ticket. Is there any way to actually make it state more information in the ticket as to what actually was ordered? As of now, the subject just says "Service Provisioned" and the content is "Service ID # XXX was just auto provisioned" Is there a way to have it contain more info than this? Like what the product was or something to that effect? Has anyone done this? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted April 28, 2017 Share Posted April 28, 2017 Hey CavalloComm, At the moment, theres not a way to expand this out of the box, you'd need to look for a customised module have you checked out the MarketPlace to see if there is something that may meet your needs? 0 Quote Link to comment Share on other sites More sharing options...
Bashar Posted July 12, 2017 Share Posted July 12, 2017 does Auto Release work on domains or just products? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 15, 2017 WHMCS Support Manager Share Posted July 15, 2017 Hi, The AutoRelease module applies to products/services. However there is an Email registrar module which has similar functionality: https://docs.whmcs.com/Email 0 Quote Link to comment Share on other sites More sharing options...
websavers Posted April 29 Share Posted April 29 We wrote a hook to do this here: https://github.com/websavers/WHMCS-Hook-Auto-Release-Ticket-Info 0 Quote Link to comment Share on other sites More sharing options...
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