My PDF Logo Is FUZZY!

[Diesel]

I have opened a support ticket for this but the response from WHMCS has not been helpful, so I am hoping somebody here can assist.

 

I have been running WHMCS without issues for over 8 years and when I recently upgraded from an older version (I think it was somewhere in v5) to v7 I changed the logo on my PDF quotes and invoices. That logo now appears horribly fuzzy and unsharp when viewing the PDF's on the computer. It's not so bad printed, but I really want it to look professional when a customer is looking at it on their screen too. I have been told by support that the file size should be 300x100px, which I have complied with to no avail - it still looks horrible (and it's not the source .png I am using - that looks fine on its own). I have tried larger and smaller versions, versions with higher DPI settings, etc, but I can't get this logo to appear sharp on the PDF.

 

Can anybody provide a solution to this very annoying issue?

[WHMCS Edward]

Hi Diesel,

 

What zoom are you viewing the PDF's with when previewing on your screen? PDF's often default to a high value which can affect the quality.

 

Also have you tried using a larger resolution version of your logo or using the JPEG file type instead?

 

-Eddy

[brian!]

perhaps some of the suggestions in the thread below might help too.

 

https://forum.whmcs.com/showthread.php?74562-Logo-in-PDF-invoice-problem

[Diesel]

Thanks folks. After I posted this I got another reply from one of the tech analysts here at WHMCS and he said that part of the reason for my logo looking sub-optimal has to do with the font I am using. It's quite a thin font and while it looks fine when the PDF is printed or shown at 100% on screen, when the PDF is scaled down on screen the whole thing gets the fuzzy look. I'm going to try a few other sizes in the design to see if I can get it to look better. Will report if I am successful.