Support ticket(department) Email pop cron job import setup?

[Acidburns]

WHMCS v6.0.2

 

Ticket Importing using POP3 Import (Requires IMAP installed on server)

*/5 * * * * php -q /home/abv/public_html/ebill/crons/pop.php

 

In my CPanel i have only 1 cron job: php -q /home/abv/public_html/ebill/admin/cron.php (Once a day)

 

So my question is, to be able to import emails more frequently that are sent to support departments, should i add new cron job in CPanel using this command >

*/5 * * * * php -q /home/abv/public_html/ebill/crons/pop.php

 

What does that */5 means ? Every 5min cron ?

 

Is it smart and okey to use 2 cron jobs ?

[Jaffery]

It is fine to have 2 cron jobs or more of this kind, and yes, */5 means every five minutes.

 

However, in cpanel you should use email piping. Its like whever there is a mail, its directly delivered to whmcs. However, if you find it confusing you can stick with cron based import.

See:

http://docs.whmcs.com/Email_Piping

[Acidburns]

Okey so i set forwarder to pipe.php , and yes the mail msg was delivered in couple of minutes (like 2-3)

 

So as you said, i guess its better to use forwarder instead of pop.php cron job ?