[not a bug] Colon In Product Description Causes formatting error

[Sliffer21]

Using the Standard_Cart template if you insert a ":" colon (Without quotation) this will cause formatting issues for product descriptions.

[WHMCS Nate]

Thomas,

 

I am seeing the product treating text:

 

"bar : Test" as <em>bar</em> Test

 

This is what I expect.

 

Can you update this forum with the details of exactly what formatting issues you are having so we can provide better insight?

 

Thanks much,

 

Nate C

[Sliffer21]

Hello,

 

Here is what is happening on our end.

 

The product description is as follows:

 

Want to provide your business or home with advanced wireless access points? This is the perfect product for you!
<br /><strong>
Disclaimer: These are advanced access points requiring configuration in order to work. This is not a plug-and-play device. If you do not intend on having a professional install your access points please make sure you have experience with networking or the patience to read the online manual. 
</strong><br />
Do you live in West Virginia and interested in installation? Contact Sales@AMGNH.com and ask about installation services from AMGNH Business IT! Need something special? Just contact Sales@AMGNH.com and ask for customization options. Orders including shipping the the 48 continental US states only. Shipment time may vary upon inventory levels. 

 

and the result in the client area cart is the following (attached image)

[brian!]

while WHMCS are deciding if this is a bug (perhaps a legacy from Feature Highlights ?), you could replace the ':' in your description with the code below (remove the spaces) and that will show a colon on the page without causing any format issues.

 

& # 5 8 ;

Edited October 16, 2015 by brian!

[Sliffer21]

Hi brian!,

 

That did the trick (Although I'm not sure why I didn't think to try that earlier).

 

Thanks!

[WHMCS Nate]

Hello Thomas,

 

What you are observing here is the intended behavior of the product. We expect you to be able to list multiple stats and their settings in this package. For example if you had two levels of hosting, one that allowed 25 emails accounts to be made and another 50 - in the product description you would put:

 

Emails: 25

Disk Space: 1gb

 

and in the other put:

 

Emails: 50

Disk Space 10gb

 

Then the logic to auto bold specific parts of the description make a lot of sense. In this rare case it does not work for what you are trying to do. Since you have a long disclaimer, I would recommend adding a * or some other footnote and then adding your disclaimer into the body of the product selection template.

 

Alternatively using the entity encoding trick Brian suggested also works.

 

Have a great day,

 

Nate C