[not a bug] Although I made it impossible, my customer bought domain for me

[BuildHost]

In the domaining tab on General Settings I ticked only the "Use owned domains" option, but my customer said he was able to buy from us and pay for domain.

Buy on GoDaddy it shows the domain is availble.

 

Why is it happening?

[Damo]

Does the order on your whmcs show a domain purchase?

 

Or does the order show a hosting plan with an associated domain name?

 

I suspect that that it's the latter and the client didn't actually purchase or pay for a domain name from you.

[WHMCS Nate]

Hello,

 

I was not able to register a domain name when that option was disabled. If you need help investigating what happened please open a support ticket so we can investigate this further.

 

Have a great day,

 

Nate C

[BuildHost]

The client thought he can use the option to get free domain, he didn't know he need to register the domain first.

You can close the case now.