Need support tickets with no attachments on emails

[Beekingo]

Hi!

 

For security reasons i like to have my whmcs ticket replies without the response content on the email body. I only place a link to read the response on the web, after customer login.

 

The problem with this is if i add an attachment to my response, it gets on the email.

 

¿There are any way to avoid sending attachments by email?

 

Thanks

Cristian

[CavalloComm]

Awesome idea - I do the same as you do - and would thing that should be able to be removed somehow..