Automatic product or service suspended not working

[ovi]

Hello,

 

 

I'm using WHMCS v5.2.5. My automatic product or service suspended not working after expire renew date. I set auto suspend after two days from the expire date but not suspend. I've to manually suspend it. Few days before it's working well but facing problem last 1 month.

 

 

Please help me

[WHMCS John]

Hi,

Please ensure your cron job is completing every day. You can find information on debugging the cron job at http://docs.whmcs.com/Invoicing_Issues#Invoices.2FPayment_Reminders_not_Generated