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Update Failed: Files and database are already up to date-WHMCS 8.13.1

Sudipto Mahmud
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Sudipto Mahmud Junior Member

Sudipto Mahmud

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Update 8.13.0 to 8.13.1 error. after update i get this message "Update Failed: Files and database are already up to date".  then WHMCS say delete the install folder after delete everything is ok. WHMCS is up to date.
But what is "Update Failed: Files and database are already up to date" ?

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WHMCS John Senior Member

WHMCS John

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Hi @Sudipto Mahmud,

An "Update Failed: Files and database are already up to date" error message can occur if you (or another admin) navigated to another admin area page - such as in a second browser tab -  whilst the auto-updater was in progress.

Deleting the /install directory is the correct solution as you can be assured the updated files and database changes have been applied.

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