Web Host Pro Posted December 30, 2023 Share Posted December 30, 2023 I have a template with them and it's licensed through some sort of Template Licence Manager they own that won't update the license in WHMCS admin. I added a ticket and emailed them about 8 hours ago. we're kind of stuck here and it looks like they might be on vacation or stopped working. Does anyone know about their service? I might need to restore backups if they don't reply. Here is the message on their website: Service Update We are currently reviewing our product offerings. As a result of this, new customer registrations have temporarily been disabled. If you are an existing customer, you can login and manage your account as normal, however, it will not be possible to order new products or services at this time. We apologise for any inconvenience and thank you for your understanding. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted December 30, 2023 Share Posted December 30, 2023 I wonder if this is connected to WHMCSservices having been hacked. If they were using an addon from them, the advice has generally been to shut things down until it's been corrected and so on. It's affected a number of providers. 1 Quote Link to comment Share on other sites More sharing options...
Web Host Pro Posted December 30, 2023 Author Share Posted December 30, 2023 I got a reply and everything is working now. Hopefully, they keep things going. We need all the quality theme options we can get. 0 Quote Link to comment Share on other sites More sharing options...
RadWebHosting Posted December 31, 2023 Share Posted December 31, 2023 Hello, we worked with them before and I would recommend taking this opportunity to explore any other viable opportunities to eliminate exposing your business to the unstable WHMCS themes if at all possible. 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted May 7 Share Posted May 7 A few months ago they filled for liquidation and as of May 1st their website states their company has been closed down. 0 Quote Link to comment Share on other sites More sharing options...
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