[Locked]RESOLVED: OX App Suite - Maintenance - Thursday, March 09th at 1:00 a.m

[WHMCS John]

WHMCS has been made aware by OX App Suite of scheduled maintenance which beginning Thursday, March 09th, 1:00 a.m., EST.

Open-Xchange will update the environment with the latest version of OX App Suite v8.10.

New Versions:

- Open-Xchange App Suite Frontend v8.10.2
- Open-Xchange App Suite Middleware (Backend) v8.10.67
- Open-Xchange Dovecot Pro v2.3.20

Enhancements to the OX Cloud platform in this release include:

- Improved "Connect your Device" Wizard
It is now possible to connect your iOS or macOS device with IMAP, CalDAV and CardDAV at the same time with one QR code.

- Introducing “OX Sync App” now available inside the “Connect your Device" wizard
The OX Sync App for Android is a native mobile phone app built specifically for Android smartphone users who have a valid OX App Suite account. The app is designed to let users sync OX App Suite appointments, tasks and contacts directly with the native mobile phone clients. It also integrates seamlessly with the standard Android calendar, task and contacts apps.

Maintenance Time Window:

During the period, there is the possibility of brief interruptions (5-15 minutes) to certain services as specified. Please note that a complete suspension of all the services during the whole period is unlikely.

Thursday, March 09th, 1:00 a.m., EST till Thursday, March 09th, 06:00 a.m. EST.
There will be up to a 5 hours period of time in which short interruptions can occur.

Affected services:

- Web
Single users might lose their session and be forced to login again.
Web UI performance might be slowed down.
Single users might face short connection timeouts.

- Email
Single users might lose their session and forced to login again.
Single users might face short connection timeouts.
Single login attempts might fail.
Mail Round Trip times might increase.

- Provisioning
Single Provisioning calls might fail (create, change or delete users).

[WHMCS Sachin]

The maintenance has been completed. If any clients are still facing any issues, please reach out to us via a support ticket so that we can assist further.