Credit Card Payment Failed

[Craft]

Hello,
How can I decrease the credit card attempt period?
Can I set it to be day after day instead of attempting every day?
Also, I need to stop attempting if failed 3 times.

[DennisHermannsen]

I don't think WHMCS tries to capture the amount every day. As far as I know, WHMCS tries on the due date, and then once a week for how many weeks you've configured under Automation Settings.

Do you have a cron job configured to capture credit card payments?

[Craft]

3 hours ago, DennisHermannsen said:

I don't think WHMCS tries to capture the amount every day. As far as I know, WHMCS tries on the due date, and then once a week for how many weeks you've configured under Automation Settings.

Do you have a cron job configured to capture credit card payments?

Check the capture date for each transaction, you'll find it every day!

I configured 0 weeks in the Automation Settings.

I don't have a specific cron job for capturing credit card payments, I'm using the default cron job for the Automatic Settings.

 

[WHMCS John]

Hi @Craft,

A Retry Every Week For of 0 weeks means that WHMCS will attempt capture every day.

Set a value in this field to reduce the capture attempt frequency to once per week.

Documentation: https://docs.whmcs.com/Automation_Settings#Retry_Every_Week_For

[Craft]

38 minutes ago, WHMCS John said:

Hi @Craft,

A Retry Every Week For of 0 weeks means that WHMCS will attempt capture every day.

Set a value in this field to reduce the capture attempt frequency to once per week.

Documentation: https://docs.whmcs.com/Automation_Settings#Retry_Every_Week_For

Got it, thank you.