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Craft

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Everything posted by Craft

  1. Hi guys, There is something strange happened today for me, I ordered a new service (RapidSSL) from the client account. The order has been created successfully and it was waiting for the configuration, but I found a Cancellation Request has been made automatically with an old date. I think it's a bug or something? check the screenshots.
  2. When I created the new order (SSL) yesterday, it was assigned to (service ID 125), check the screenshot from the Activity Log. I did this cancellation request to another service for the same client from 2 months, check the screenshot from the database for table "tblcancelrequests" Note: I'm opening this database from an editor because it's a database backup from 3 weeks, as I deleted the cancellation request yesterday!
  3. I did my search now in the activity log and I found that I did this cancellation request on 21-01-2020 to another service, and this cancellation request was already processed. So, now the bug that it has been assigned to the wrong service.
  4. Craft

    is v7.9 stable enough ?

    I'm using v7.9.2 and it's very stable!
  5. Does anyone know a Hypervisor to install on my server to allow me to create and sell virtual machines to my customers? Also, I need it to be compatible with the WHMCS system.
  6. Ok, thank you 🙂
  7. I have some clients where I deal with them personally not via my WHMCS system, but I registered all their services in 1 account only in my WHMCS system as a normal client to just get notified with their renewal date! But their billing is separate from my normal clients which are using my WHMCS system automatically, so I changed the "Recurring Amount" to "0.00" for all their services. Now I have only one issue. On the due date, I find that the service is being renewed automatically because its "Recurring Amount" is "0.00" and at the same time, I don't want to change the "Recurring Amount" to any other amount because I don't want to see their amounts in my total billing summary as a profit. Any suggestions?
  8. Ok, I'll not make them ZERO, but is there an option to use a promo-code on renewal products?
  9. hmm, I think I have a better idea and I need your advice. When I purchase any service for these kinds of customers, I use a promo-code with price override ($0). What about using the same promo-code to renew the services?, but I don't see an option to use a promo-code in paying the generated invoices as it's not a cart!
  10. Craft

    Amazon AWS

    If your server/hosting has (Softaculous) installed, then you can install WHMCS with One-Click, check the attached screenshot. Otherwise, you can install it manually, just download the files from this link: https://download.whmcs.com/ and upload to your server/hosting Then read (READ ME) file to install it.
  11. Craft

    Separate Invoices

    How can I set a default setting to send separate invoices for all my clients without ticking (Separate Invoices) checkbox in each client's profile?
  12. Craft

    Separate Invoices

    I'm using the latest version (v7.9.1) and I checked the database now and I found tbclients with 1 Maybe, because of the 2nd service value is $0 amount?
  13. Craft

    Separate Invoices

    When I check the client profile, the separate invoices checkbox is always ticked all the time. I never received multiple services in 1 invoice from 1 year until now. This invoice has been generated automatically with corn jobs.
  14. Craft

    Bundle Products

    I would like to offer a free SSL certificate if the customer purchased a web hosting plan (Annual Plan) only, but if he selected (Monthly or Quarterly or Semi-Annual Plan), he will not get the SSL certificate. I created this product bundle: But when I tried to select another billing cycle than the annual plan, I receive this error: I need the system to accept any other billing cycle than the annual plan, but not to offer the customer the free SSL certificate, and continue the checkout steps normally! Any suggestions?
  15. Craft

    Separate Invoices

    Ok fine, thanks 🙂 I set "Separate Invoices" for a client from 1 year maybe, but I just received now an invoice with multiple services. How is that!
  16. Craft

    Amazon AWS

    Simply because there is not a deal yet between WHMCS and AWS Marketplace. But installing WHMCS is very easy, you can do it alone and if you need any help, you can ask your question here in the community!
  17. Craft

    Bundle Products

    Any updates?
  18. Sitelock VPN is not showing up in the (View Cart) & (Checkout) pages But it's showing up normally at all the other places Any solutions?
  19. The default template (six). Its showing up at the home page, so there is no an issue with the template. Maybe because it's a separate product not related to a hosting package so it doesn't showing up as an addon ?!
  20. Sorry I posted a wrong screenshot for SiteLock Website Security This is the correct screenshot for SiteLock VPN
  21. Craft

    Forward page to another

    Yea that's much better .. thank you guys :)
  22. I would like to remove "contact.php" page from my website and forward any visitor to "submitticket.php" Any suggestions?
  23. Craft

    Forward page to another

    Perfect, thank you :)
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