Use WHMCS for handle this?

[caygri]

Hello, 

I'm value if WHMCS it's good for my new company. 

I'm not using for a sell vps or server...I do always custom order. 

This is what I do:

- general homepage where is request signup
- after login you can see helpdesk, so graphic need a good kb view
- in client area they can see all service and contracts they have
- download invoice and pay invoice
- open new ticket


Admin

- admin can generate order for client and client can pay only with gocardless
- admin can setup subscription for example client bought an ecommerce and pay for 12 months the rate. client can't close before the contract.
every month for 12 times receive automatic invoice and payment is update with gocardless

•  

[pRieStaKos]

9 hours ago, caygri said:

- general homepage where is request signup [YES]
- after login you can see helpdesk, so graphic need a good kb view [YES]
- in client area they can see all service and contracts they have [YES]
- download invoice and pay invoice [YES]
- open new ticket [YES]

Admin

- admin can generate order for client and client can pay only with gocardless [YES]
- admin can setup subscription for example client bought an ecommerce and pay for 12 months the rate. client can't close before the contract.
every month for 12 times receive automatic invoice and payment is update with gocardless [For this I suppose you mean client buys a hosting or a service and pays for this monthly. You can setup a product with monthly payment or create a custom service and invoice it as you want.]

Replied with bold.

You should check the main website for WHMCS features, in detail.

[caygri]

i mean client never buy only admin create order and service. 

[Bigol'tastynuggets]

Pointless expenditure imo, you could have a gocardless recurring invoice and a html site and save yourself $19-$12k a month by not using whmcs 

 

[pRieStaKos]

2 minutes ago, Bigol'tastynuggets said:

Pointless expenditure imo, you could have a gocardless recurring invoice and a html site and save yourself $19-$12k a month by not using whmcs 

 

Exactly. This a waste of money and WHMC feature package. You can do the above actions with a Ticketing system and an Invoicing provider.

[caygri]

The goal is have all in one platform..if possible...

actually i use perfex for billing and freshdesk for ticket. 

[steven99]

To answer your question, yes it can be done in WHMCS and nearly any other service / recurring specific billing system out there.  For this you just create a simple recurring product with no server modules, a bunch of configurable options, service custom fields, etc that details the contract and contract it self and you have a recurring invoices with a help desk.