bear Posted March 17, 2021 Share Posted March 17, 2021 Here's a fun one. Set up a plain dev install, just to see what I'd need to do to upgrade. Did not enable the Marketplace, did not install any additional apps/plugins/addons. Added a single fake client, gave him just a single domain name (real one of mine). Log into his account, see the dreaded red padlock on the domain. Clicking on it, it tries to take me to /store. WHMCS generates a "wrong page" error, since I'd assume that's where it would go if you enabled the marketplace. The docs say it would instead take me to cart.php, but it doesn't. Have to assume it's because I don't have an SSL provisioning partner activated...which would be the same condition in the actual install being upgraded. Adding to that, the "page not found" page says I should "click below to contact support"...with nothing below to click on. Intrigued, I view the source, only to find this (mydomain has been edited): www.mydomain.com/phplive/web/mydomain/surveys.php?base_url=http://www.mydomain.com/phplive It loads that into an invisible div. What's most interesting about it is not only have I never bought, installed or accessed phplive on this domain (much less in this dev install), but it's looking for it on the main doc root, not within the dev install. I contacted WHMCS support, and received less than satisfactory results. Rather than explain why either condition might be happening, I was asked for admin access to "look into it". Anyone who doesn't have marketplace activated, and no SSL provisioning set up, you might want to check your installs for this. 0 Quote Link to comment Share on other sites More sharing options...
altomarketing Posted March 18, 2021 Share Posted March 18, 2021 use opensource, use www.livehelperchat.com 0 Quote Link to comment Share on other sites More sharing options...
bear Posted March 18, 2021 Author Share Posted March 18, 2021 8 hours ago, altomarketing said: use opensource, use www.livehelperchat.com It's possible you've missed the point there. 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted March 20, 2021 Share Posted March 20, 2021 What template are you using? If a custom one, could be a left over from the template designer. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted March 20, 2021 Author Share Posted March 20, 2021 No templates, it's a plain install from a direct download. This was in twenty-one template. Besides, this is something being generated by WHMCS, when it comes across something it can't show, like /store when marketplace isn't active. It's also looking for it in the root directory, and non-https (https set up in the dev settings as https...domain.com/dev/). 0 Quote Link to comment Share on other sites More sharing options...
bear Posted March 20, 2021 Author Share Posted March 20, 2021 After a pile of digging, it's all on me, and WHMCS is innocent. The affected domain was a business takeover from long ago, and there was an artifact from back when I took it over that never once showed it's face (nothing went missing until WHMCS wasn't working properly). Found it, fixed it, I'll go hide now. 0 Quote Link to comment Share on other sites More sharing options...
Magicklug Posted March 24, 2021 Share Posted March 24, 2021 What was it then? 0 Quote Link to comment Share on other sites More sharing options...
bear Posted March 24, 2021 Author Share Posted March 24, 2021 Ever look at a list of files in a directory and totally miss one? I'd looked for (and in) specific things like .htaccess files, apache config, you name it. What I missed, every time I looked at the file structure was a file named 404.shtml. Been so long since I used something like that I just blanked over it, and it never dawned on me to see what was in it. One of the *last* things tried, since I'd wrongly assumed WHMCS was causing it (it was, after all, only happening within the updated WHMCs install at the time), was grepping the directory for part of the line. Oops. 1 Quote Link to comment Share on other sites More sharing options...
Magicklug Posted March 30, 2021 Share Posted March 30, 2021 It's very common to miss things like that in this profession, cheers on finding it! 0 Quote Link to comment Share on other sites More sharing options...
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