[ERROR] Daily Cron Completing - The last recorded successful end time is 2020-10-17 15:01:09.

[ManagedCloud-Hosting]

Hi Everyone 

Facing a strange problem which I have never faced  using WHMCS, Screen Shots below -

I hope you can help me guys...thanks.

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ERROR - 

Daily Cron Completing

- The last recorded successful end time is 2020-10-17 15:01:09. Please refer to our troubleshooting guide for details regarding how to identify the problem preventing daily cron completion. Learn more...

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[WHMCS SamP]

Hi!

To debug the cron job, please follow our instructions at https://docs.whmcs.com/Cron_Job_Issues#Run_the_cron_job_from_the_server_command_line_with_debugging_enabled

Other relevant documentation:
https://help.whmcs.com/m/automation/l/678272-troubleshooting-the-cron-not-completing
https://help.whmcs.com/m/automation/l/683269-advanced-cron-troubleshooting

[ManagedCloud-Hosting]

I will try and inform here, Thank you @WHMCS SamP

[ManagedCloud-Hosting]

We tried running the below command and received the following error message, how to resolve this ? Help me please, thanks.

php -q /home/****/billing.****/crons/cron.php all --force -vvv

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 69632 bytes) in /home/****/billing.****/vendor/composer/ClassLoader.php on line 444
Whoops\Exception\ErrorException: Allowed memory size of 33554432 bytes exhausted (tried to allocate 69632 bytes) in /home/****/billing.****/vendor/composer/ClassLoader.php:444
 

 

[WHMCS Stephen]

Hello @VirtualWorldGlobal,

Thanks for the deatailed error report.

The error "Allowed memory size of 33554432 bytes exhausted" indicates that the PHP version you are using in shell currently has a PHP memory_limit value of 32M which does not meet the WHMCS requirements. Please raise this to the minimum 64M or the recommended 128M to resolve this error.

For your reference https://docs.whmcs.com/System_Requirements

[ManagedCloud-Hosting]

Hi @WHMCS Stephen  This was resolved immediately once the value was increased...

Thanks

[yggdrasil]

3 hours ago, VirtualWorldGlobal said:

Hi @WHMCS Stephen  This was resolved immediately once the value was increased...

Thanks

128MB is the default with PHP I think, not sure why you had it set to lower.

[ManagedCloud-Hosting]

Hi @yggdrasil 

It was not set to lower but after migration suddenly to another server we faced this issue. Never happened since 2011 so I got confused...Thanks to @WHMCS Team who responded promptly and we were able to fix the issue...immediately!

I will take the opportunity to say Thanks to all community members and leaders  who are actively share their skill and knowledge so that other members like me with little or no knowledge can benefit from it. 

@brian!  who has helped me so much by offering guidance on setting up my WHMCS install by understanding my requirement...Pro bono

@Kian  who  keeps on posting free hooks that benefits many community members like me...

 

Thank you everyone  :)