DennisHermannsen Posted February 14, 2020 Share Posted February 14, 2020 Is anyone else using this module? When their website goes down (which it does pretty damn often), our websites will load _very_ slowly. It seems like it checks against their license server on every page load, no matter what part of WHMCS we try to access. 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted February 14, 2020 Share Posted February 14, 2020 20 minutes ago, DennisHermannsen said: It seems like it checks against their license server on every page load, no matter what part of WHMCS we try to access. Sadly that's how Licensing Addon works. Checks on every page load can occurr even when the developer have successfully implemented Local Key. It took me years to figure out what is wrong in the license check 😑 Anyway you could start asking them if they're using the Local Key. 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted February 14, 2020 Author Share Posted February 14, 2020 3 hours ago, Kian said: Anyway you could start asking them if they're using the Local Key. They don't reply. I contacted them about the issue on 18/11/2019 and still haven't heard anything. Haven't heard a single thing from them yet. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted February 15, 2020 Share Posted February 15, 2020 Did you try live chat 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted February 16, 2020 Author Share Posted February 16, 2020 I did. I was told they would look into the issue. That was in December. I've contacted them later in December to hear a status but haven't heard anything back since that. 0 Quote Link to comment Share on other sites More sharing options...
pjs32 Posted February 16, 2020 Share Posted February 16, 2020 They are a terrible company to deal with - non existent support, and their modules are full of bugs - not recommended. 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted February 17, 2020 Share Posted February 17, 2020 I wouldn't be so harsh in judging them. The "non-existent support" is common to a lot of WHMCS developers (myself included) for a number of valid reasons but this isn't the place to discuss about it. 0 Quote Link to comment Share on other sites More sharing options...
ManagedCloud-Hosting Posted March 8, 2020 Share Posted March 8, 2020 Hi everyone...we do have good experience with @wsa we have a few modules from them. However providing helpdesk support ourselves would always recommend faster and quicker response for support tickets. Thanks :) 0 Quote Link to comment Share on other sites More sharing options...
WGS Posted May 8, 2020 Share Posted May 8, 2020 I apologise for the late reply on this topic. we have improved the licence check function with local key. Initially it was working on admin and client area hook load. Now its fixed with V3.0.3 version and its compatible with 7.10.x 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted May 11, 2020 Author Share Posted May 11, 2020 When will 3.0.3 be released? I can't download it from your client area 🙂 0 Quote Link to comment Share on other sites More sharing options...
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