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Douglas Ruiz

Problem on Version: 7.7.0

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I use licensing addon from whmcs, after update to Version: 7.7.0 whmcs stopped send <customfields> on post to check a license.

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12 hours ago, strausmann said:

Good morning,

i can confirm this issue.

It is very critical for us.

Regards,

Bjoern

Which situation worse? Do not send or send the wrong data?

On 09/27/2018 I reported a bug that sent customizable fields from other clients.

The error was confirmed and recorded in case:

Quote

MODULE-6879 - Ensure licensing addon returns the corresponding customfields data

 

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don't send custom fields informations, at previous version 7.6.2 send fine.

we changed back to 7.6.2 since can't use a version with this fault.

Edited by Douglas Ruiz

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7 minutes ago, danami said:

Anyone know if there is a hotfix for this yet?

@pRieStaKos beat me to it!

it's possible Support might have a solution internally, but chances are is that it's being saved (assuming they're working on a solution) for the v7.7.1 maintenance release which no doubt will be released some time this month.

  • Haha 1

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This what whmcs tell me also

Thank you for contacting WHMCS.

Case ID MODULE-6879 was resolved in WHMCS Version V7.7.0 Beta 1; since this case has been resolved, there is no reason to release a hot-fix at this time.

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No MODULE-6879  is about sending the wrong data. I thought this thread was about not sending any <customfields>  at all.

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maybe they misunderstand not sure 🙂

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5 minutes ago, danami said:

I thought this thread was about not sending any <customfields>  at all.

have you reported it to WHMCS, or just posted about it here? if only here, i'd suggest bug reporting it or opening a ticket just to ensure that they know about it.

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2 minutes ago, brian! said:

have you reported it to WHMCS, or just posted about it here? if only here, i'd suggest bug reporting it or opening a ticket just to ensure that they know about it.

I'm not the one who started this thread .. I'm just trying to figure out if it was actually fixed yet.

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Yes I open a ticket that what they tell me 

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Ok i check my end it works fine 🙂 

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Just now, wsa said:

Ok i check my end it works fine 🙂 

Thanks for taking the time to confirm that its working properly now 🙂

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well my customfields i have it work fine :) you should email whmcs.com to they can login to your system and find out why not working

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we have many servers working, if we update it and stop work all they will down.

if is the same update as i did before will be the same thing.

 

you use licensing addon too? because the problem was with licensing addon who don't send the customfields data.

Edited by Douglas Ruiz

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My is working fine and yes I use Licensing addons :)

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When I have the 7.7.RC 1 version but did not have dev licensing addon that why I could not that part until get licensing addon dev.

The best think is email whmcs.com :)

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The problem still there, i get a development licensing addon and tested on last build 7.7

you can see on image above.

erro.png

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the best think is to contact whmcs.com. My customfield work :)

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so you don't use 7.7 or don't use licensing addon, because i contacted they and they don't find a solution yet for this problem.

only work well on 7.6

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After many messages with whmcs they still say its a problem on my hosting but with 7.6 works perfectly, i checked verify.php from a nulled version with 7.7 and worked.

however now i know you can't count with whmcs since they always find another reason to say the problem wasnt on their files and yes on your hosting / installation.

 

i've tried reinstall many times directly from my hosting, downloading files from whmcs website and every time the same problem with 7.7 and not with 7.6

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