PayPal Automatic charges duplication problem?

[Hannan]

Hi Guys,

We have a number of people which have an issue with duplicate charges. Could you please advise?

Here is the issue. For example, a user has an active Automatic Payment on PayPal for 25th of each month but he pays the invoice manually on the 21st following month. Now the automatic payment should bypass and not be charging the client anymore for that particular invoice as the invoice is already paid BUT it does charge the client's account. So 2 charges occur.

There are no error logs which I could relate it to this duplicate charges in the Gateway logs. Could you please advise?

 

Thanks

[Hannan]

Any suggestions?