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Ticket POP Import Does not Delete Email Message after Import


gbotica

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Hi there,

I've been using the WHMCS built-in ticket system for many months, and I import tickets from email, using the POP import method with a cron job.

The import process works fine, however the email messages remain on the email server after import.

I'm sure that when I first set this up and tested that the email messages were removed once they've been imported, but that no longer seems to be the case. (Can't see anything spefically about it in the docs https://docs.whmcs.com/Email_Piping#POP3_Import_Method)

Is this a bug, or has there been a change to this behaviour?

I never check the email account by any other means, so this seems like a problem to me as the messages will build up on the server and require manually clearing out.

Any input or help appreciated -- thanks!

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