Spam on support function

[isixhosting]

Hi,

 

last few days we do get xxx spam tickets in our WHMCS backend. Here is a spam ticket example:

 

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[TD]Ticket # has been opened by AffiliateFix.

Client: AffiliateFix

Department: Sales

Subject: How To Go From Losing To Making Money

Priority: Medium

AffiliateFix.com | How To Go From Losing To Making Money

 

 

 

 

 

 

 

 

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How To Go From Losing To Making Money

 

Hey xxx, Oliver here, owner of AffiliateFix.

 

Our community has been teaching people CPA marketing and paid advertising for several years now, and one thing I've noticed is that most beginners have no problems to set up campaigns on platforms like Facebook, AdWords, etc.

The real problem that they face is the optimization.

Newbies just don't know how to optimize their campaigns, they don't know which ads are good, what is the right targeting, what offers have potential, etc...

So, they keep shooting in the dark hoping that, eventually, one of their campaigns will turn a profit. And it never happens.

To break this cycle, almost automate the optimization process and help beginners find winning campaigns with a low investment, Sam and Brad, who are 2 top Facebook marketers and AffiliateFix members, created a software tool called Social Optimizer.

Social Optimizer can find out which campaigns have potential with just few clicks and help you save time and money during the testing phase.

The tool is very simple to use and can produce results in few days.

So, mark in your calendar: Saturday, December 10th at 11am EST.

That's when Social Optimizer goes live.

And to make this opportunity even greater for our members, I’ve partnered with a good friend, and AffiliateFix moderator William Souza, to offer you a superb bonus that will complement the software and jumpstart your Facebook Marketing business.

You can check more information about Social Optimizer and our exclusive bonus by clicking the link below:

==> Click here to learn how to dominate Facebook Marketing

The only catch is that we will be offering only 100 spots with the special bonus. Once those spots are gone, you'll still be able to get Social Optimizer for a few more days, but without the bonuses.

We are not fans of those big and useless bonus packages. That's usually "fake value", you get a bunch of things, end up using nothing and go back to square one.

Our bonus is congruent, useful and will help you get better results with Social Optimizer.

Here are the details of the 2 bonuses:

 

 

Black Book Of Optimization
This is a complete guide that will show you both basic and advanced strategies for fully optimizing campaigns and turning losers into winners. If you're tired of running campaigns that get traffic and don't generate conversions, this guide will show you how to change the game. This guide alone can help you make more money not only with Facebook, but with other traffic sources as well and is easily worth $197+.

 

5 Figure Facebook Ads Formula
This is a live webinar that William and I will host with people who get Social Optimizer through us. On the live training session we’ll reveal the techniques I use to stand out on Facebook and hit high relevance scores. The consequence of this is a low CPC and flood of targeted visitors on my offers. You'll learn how to do the same and turn the big F into your slave!

 

Get pumped! Get ready to jump on board on December 10th!

Keep an eye on your inbox, I'll send more information soon.

Reserve your spot now!

 

Copyright © 2016 affilinc Ltd. All rights reserved.

 

This email has been sent to you as part of your AffiliateFix account.

Please add contact@affiliatefix.com to your contacts list, or mark it as safe.

1, Harbour Rd, Portishead BS20 7AN

To unsubscribe click here.

 

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You can respond to this ticket by simply replying to this email or through the admin area at the url below.

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any explanations from WHMCS?

 

Thanks

 

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ticket import log shows:

 

 

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This doesn't happen before... Before latest upgrade to 7.0.2 or long time ago with older versions of whmcs.

 

What's going on???

[WHMCS ChrisD]

Hello Indy0077,

 

This indicates that someone is sending SPAM to your email address.

 

We have some SPAM prevention measures that you can use, however as this will be coming in via your mail server you may wish to work with your host to implement server side blocking

 

 

Adding a Blocked Email Address

There are two ways to block an email address from opening tickets. The first is the easiest and that is when viewing a ticket from the email you want to block, simply click the "Block Sender" button next to the ticket openers details.

 

 

The second method involves going to Setup > Support > Spam Control and using the Add box there to enter the email you want to block and then submit the form to add it.

 

 

Blocking Keywords or Phrases

To setup keywords or phrases which if found in an email will prevent it opening a ticket, go to Setup > Support > Spam Control. You can then enter the words or phrases and choose the place they will be looked for - either the subject or body of the message.

 

 

Further Protection

Obscure Addresses

If you use more common email addresses (especially hosting companies) such as support@, contact@ ETC. you will tend to receive more spam due to spammers blindly emailing these addresses on several domains. If you use less common addresses you may find your level of incoming spam reduced. E.G.

 

 

helpme@yourdomain

support-team@yourdomain

assistance@yourdomain

SpamAssassin

Something which you can do outside of WHMCS to help combat the number of spam emails you are receiving is enable SpamAssassin. This is a great tool and does a very good job of picking up most spam using it's rule based system and worldwide database of spam messages. For more information, see http://spamassassin.apache.org/