Optional Open Ticket parameters for default theme

[USA_Webmaster]

When a visitor wants to submit a ticket, they are required to enter data. How do I make it so that the first name text input field is optional and not required? Or what about the subject input>?

 

Thanks in advance for your attention and good day kind citizen,

 

example: https://domain.tld/submitticket.php?step=2&deptid=1

file: supportticketsubmit-steptwo.tpl

http://docs.whmcs.com/API:Open_Ticket

theme: six

[sentq]

enter default value in that field "N/A" or something

[brian!]

yep, even something as basic as a space will be enough...

 

<input type="text" name="name" id="inputName" value="{if $loggedin}{$clientname}{else} {/if}" class="form-control{if $loggedin} disabled{/if}"{if $loggedin} disabled="disabled"{/if} />