After Order Now Button Is Clicked The Pages Greys Out And Freezes.

[hawk007]

After choosing a hosting plan (or other product) then choosing an existing domain name then clicking CLICK TO CONTINUE button the page is greyed out and freezes.

 

A client can register ok and everything else in the system seems great.

 

Any ideas appreciated. Thanks

 

Please see attached image.

 

[brian!]

are you using a custom template ?

I see from the screenshot, you are logged in as a client (and admin) - does it occur when you're not logged in ??

[hawk007]

Thanks for the response brian, much appreciated. I had a nights sleelp then found the issue.

 

I have SSL and HOSTING packages (products)

 

The Hosting PRODUCT issue was due to:

 

Having a custom field in product as well as in the custom fields dropdown menu item

Removing the field from the product got the script working. (and still shows the custom field on the order form).

 

SSL PRODUCT issue was because I had the following ticked:

 

Require Domain [] Tick to show domain registration options

(The script asks for a domain to protect so above setting not required)

 

Alls working well now. Except for another issue Il create another ticket for.

 

Thanks again Brian.