How to stop customers change their account name details

[JasonO]

You can't, I tried - a contact and the default contact are 2 seperate things.

[jack10k]

This can be usefully. Very nicely done.

Thank you.

[ihostct]

Thank you for this post!

I just discovered the need to implement this code. Client wanted to cancel, and rather than using our standard cancel process they decided to try to skew the record by changing the name and address info on the account. Canceled or not, I still need to keep the records accurate

 

I'll be getting this taken care of without delay!

 

thank you again!

[ghpk]

Thanks "Si" works fine in 3.6.1 too.

 

However I've restricted the client from changing the EMail ID and Address too.

 

Preventing EMAIL id change might also help in case someone's clientArea Password is stolen. Hacker/kiddie would not be able to access it once the forget password option has been used by Original Client, and much more.

 

Also i've used Text stating "Please Raise a Support request should you need to change above Contact details/ownership".

 

Thanks again Si.

[jerett]

Nice work and I think WHMCS might want to integrate something similar.

 

Another idea would be to make it where the client can change the information but it isn't registered in the system as a change until the administrator approves it. If it is no approved then the changes revert back to the original state.

 

This should almost be a standard option.

[casa]

Hi,

 

Very nice work. But I try do it in the custom fileds and it not function well.

 

The custom code is

 

{if $customfields}

<br />

<table cellspacing="1" cellpadding="0" class="frame"><tr><td>

<table width="100%" cellpadding="2">

{foreach key=num item=customfield from=$customfields}

<tr><td width="150" class="fieldarea">{$customfield.name}</td><td>{$customfield.input} {$customfield.required}</td></tr>

{/foreach}

</table>

</td></tr></table>

{/if}

 

Can you help me to change this for the customer not edit it?

 

Thank you.

[casa]

Any ideas?

 

Thank you

[pixllmall]

thanks for this great tip.

[Serverweb]

i add this

readonly="readonly"

example

 

<input name="firstname" value="{$clientfirstname}" readonly="readonly" size="25" />

[casa]

Hi Serverweb,

 

The code in the file clientareadetails.tpl is the below

 

{if $customfields}

<br />

<table cellspacing="1" cellpadding="0" class="frame"><tr><td>

<table width="100%" cellpadding="2">

{foreach key=num item=customfield from=$customfields}

<tr><td width="150" class="fieldarea">{$customfield.name}</td><td>{$customfield.input} {$customfield.required}</td></tr>

{/foreach}

</table>

</td></tr></table>

{/if}

 

Please, where I change the code and put your tip?

 

Thank you

[Serverweb]

Sorry...that eas for normal contact:(

 

I try a lot of solution but not fine:(

 

I would like find class $customfield.""input""

If we find this "INPUT" we can modify it:(

[web2008]

Hi,

 

Try the code below.

.1.value is the ID number of the custom field in the tblcustomfields table.

 

{if $customfields}

<br />

<table cellspacing="1" cellpadding="0" class="frame"><tr><td>

<table width="100%" cellpadding="2">

{foreach key=num item=customfield from=$customfields}

<tr><td width="150" class="fieldarea">{$customfield.name} </td><td>{$customfields.1.value} {$customfield.required}</td></tr>

{/foreach}

</table>

</td></tr></table>

{/if}

[Serverweb]

find solution

I hope you like this

---

 

change

{$customfield.input}

to

{$customfield.value}

----

 

try it..

Now all customfield are not editable (i try and it work fine)

[casa]

Thanks a lot. I will try and I post the result here.

 

Thank you

[casa]

It work fine!

 

Thanks a lot.

[michelle]

Thanks "Si" works fine in 3.6.1 too.

 

However I've restricted the client from changing the EMail ID and Address too.

 

Preventing EMAIL id change might also help in case someone's clientArea Password is stolen. Hacker/kiddie would not be able to access it once the forget password option has been used by Original Client, and much more.

 

Also i've used Text stating "Please Raise a Support request should you need to change above Contact details/ownership".

 

Thanks again Si.

 

This is an awesome contribution. Thanks, Si!

 

gnpk: How did you do the above? I'd love to implement something like that.

 

Thanks in advance.

[plazmahost]

Hello - how would this work now as clients can add extra contacts - is there a way to disable adding new contacts or something?

 

thanks

 

daniel

[Si]

Hello - how would this work now as clients can add extra contacts - is there a way to disable adding new contacts or something?

 

thanks

 

daniel

 

You could always add new contacts. That makes absolutely no difference to this mod as it only affects the primary account holder. You don't get involved with editing any other files re additional contacts (why would you?).

 

Just follow the instructions that are provided.

 

Si

[plazmahost]

ok i got the wrong end of the stick with this

 

sorry - its my first time using whmcs

[addy1978]

FANTASTIC. Thanks for the script. Its works great and is really appreciated.

[addy1978]

Silly question.

 

Can this also be applied to the address of the account which would only allow a member to be able to change their phone number and email address?

 

If so, can somebody help with the code needed as i have had a quick play with no luck.

 

Thanks guys.

[XN-Matt]

Remember to also do something similar in creditcard.tpl file too - otherwise they can change it there and you WONT get an email telling you about it, as we found out.

[Damainman]

Does this also apply to the latest version?

[Si]

Yep. Running it on 4.0.2 with no issues.

[redrat]

@ Si

 

Thank you very much for this Si. It works brilliantly with 4.0.2. I've been meaning to arrange this protection for some time but just got around to it tonight.