Danse Posted February 27, 2016 Share Posted February 27, 2016 Hi, in Germany in some legal Form it's indispensable to charge VAT. In this case it has to be 19%. This is working Fine. Customers can add Credit to their Accounts and wont be charged with VAT cause its Credit. You dont charge Credit in Germany. So when it comes to Pay a valid Invoice (with VAT in my case) and customer choose to pay with Credit, VAT disappears. Thats terrible. My Question: Is there a little Hook to prevent that? I like this "Add Credit to Invoice" Design and a lot of Customers uses this. i.e. i uploaded three Screenshots to clarify my Problem Any help on this would be awesome, since i can't just turn off Credit/ FUND System cause Customers are already using this. 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted March 1, 2016 Share Posted March 1, 2016 This is a interesting situation, it may be best to contact WHMCS directly about this or open a feature request I'm sure they would be happy to implement this for the next version. 0 Quote Link to comment Share on other sites More sharing options...
Danse Posted March 3, 2016 Author Share Posted March 3, 2016 Haha, they told me to write it down here ... ;-) 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 3, 2016 Share Posted March 3, 2016 Haha, they told me to write it down here ... ;-) I guess that means they consider it more of a customisation than a feature request... hmm. I suppose you could customise the template to display VAT but that would just be a purely visual deception... e.g your VAT MOSS figures would then be wrong, so not really a viable solution. you may want to take a look at the Billing Extension addon - looking at the screenshots on his site, it looks as though it may be able to do this... but definitely worth confirming with the author first before buying. http://www.whmcs.com/appstore/3882/Billing-Extension.html http://forum.whmcs.com/showthread.php?97886-Billing-Extension other than that, you could consider posting in Marketplace (or asking a mod to move this thread there) and pay for a solution to this, i'm not sure that there is a quick-fix hook that can easily resolve this issue. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 4, 2016 WHMCS Support Manager Share Posted March 4, 2016 Hi, We welcome suggestions for changing the software's behaviour and new features on our feature request site. Feel free to add your vote to this existing idea: https://requests.whmcs.com/topic/credit-system-usable-in-european-union-countries 0 Quote Link to comment Share on other sites More sharing options...
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