No To-Do API?

[yggdrasil]

Is it just me or there is no API to create a new TO-DO task in WHMCS?

 

Only update and get current ones? That sounds strange, as you need to create one first before you can update one.

[sentq]

there is no API function for this unfortunately

[yggdrasil]

Well this is bad. So the only option to notify a staff user that he should do something, is creating a ticket?

 

Sure, you could create the To-Do first manually, then have the update API re-open it and add some information. The problem is that it would still be exactly the same To-Do with the same ID, so if another person or staff member executes the API, it will overwrite that previously To-Do.

 

This is why I need to create new To-Do which are separated records on its own.

 

Its very strange that WHMCS missed this. Creating tickets is very annoying for simple tasks that don't require staff or customer interaction (like replying them)

[brian!]

Its very strange that WHMCS missed this. Creating tickets is very annoying for simple tasks that don't require staff or customer interaction (like replying them)

it does seem a strange omission, but don't forget that there is an alternative to creating it manually - just insert a new record into the tbltodolist database table and it will be the same as creating the task and will have a unique ID... it will then be shown in the admin area and be retrievable via the API.

[yggdrasil]

it does seem a strange omission, but don't forget that there is an alternative to creating it manually - just insert a new record into the tbltodolist database table and it will be the same as creating the task and will have a unique ID... it will then be shown in the admin area and be retrievable via the API.

 

I know, but that will only work if you have direct database access, the API is usually designed for external apps which need to send actions remotely. If the API can do something I try to avoid taping the DB directly, both for security reasons and just to avoid something going wrong, the API should be safer and cleaner.

[WHMCS John]

Hi,

We welcome feedback for new hook points and API commands. There is a suggestion for To-Do List hook points, but it doesn't look like anyone has suggested adding To-Do List API commands. Feel free to create one!

 

http://requests.whmcs.com

[yggdrasil]

I would if I could but the feature request system is horrible slow to me (and I tested this with multiple browsers)

 

I tried several days now again without success.

 

Most of the times I cannot log in, at all. And if I can, it take 5 minutes until it posts a comment or a new feature. I stopped using it completely for this reason.

 

I also requires a separate login (and it never remembers me) so I need to remember now 3 logins, my customer account, this forum, and the feature request system. Extremely annoying and not user friendly.

 

I would advise you to use this community instead for features. This Vbulletin forum has plenty of options to replicate similar functionality where people can comment, tag and vote. And this would also make it more flexible for users which are already logged in here.

 

At least for me, your feature request system does not work. And this is not a thing from today or yesterday or this week, it always had that problem for me. Even testing it from multiple machines, different browsers, its just horrible slow and most of the time it will timeout or just give some error when I try to do anything, or post everything duplicated. I don't have that much energy and patience, sorry. The user experience should be smooth and you should make it easier for users to send feedback.