POP e-mail attachments not viewable, but uploaded attachments to a ticket work

[krt463]

WHMCS Version 6.1

Windows 2008, R2

 

E-mails attachments that are imported to support using a scheduled task to run /crons/pop.php have altered permissions that render them useless when trying to view from the support portal. Any images that a user uploads to the ticket directly while logged into the portal work just fine. The imported attachments are loaded into the /attachments directory, they just do not have the permissions needed to view them through our support portal.

 

WHMCS support said it's a permission issue (um, ok I knew that) but everything worked just fine when we were running 5.3.7 (We paid WHMCS for the upgrade service to upgrade the system to 6.1 and now the e-mail attachment portion is failing.)

 

ps. I AM able to correct the permissions on the failing files manually to make them viewable through the portal so it's really about how the pop.php script is attaining the attachment and assigning permissions.

 

Anyone else running 6.1 on Windows with success?

 

Thanks in advance!