Inetbiz Posted May 17, 2015 Share Posted May 17, 2015 John, whmsonic hasn't been active on social media since 2013. My sales enquiry has gone unanswered for 90 days. When are you going to remove them and their solution? I would be leary to give a company in Hong Kong any money that hasn't been active, anywhere, in two years. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 21, 2015 WHMCS Support Manager Share Posted May 21, 2015 Hi, Thanks for your feedback, I'll keep an eye on the situation. 0 Quote Link to comment Share on other sites More sharing options...
Inetbiz Posted May 21, 2015 Author Share Posted May 21, 2015 Thank you, John. My sales query still had gone unanswered. They are not responding to twitter, either. I would not even give them money in fear that I'd never receive the software product. I don't know how they are listed with your company in the plugins section or other areas. 0 Quote Link to comment Share on other sites More sharing options...
panacheweb Posted May 31, 2015 Share Posted May 31, 2015 well thats interesting... I was considering buying a license since I use cpanel, however if that is the case, I might try another solution. 0 Quote Link to comment Share on other sites More sharing options...
LMG Posted June 16, 2015 Share Posted June 16, 2015 have you found any other solutions? 0 Quote Link to comment Share on other sites More sharing options...
panacheweb Posted June 16, 2015 Share Posted June 16, 2015 have you found any other solutions? well I went with whmsonic as it is the cheapest solution atm.. am hoping there are no holes in it that could cause issues.. 0 Quote Link to comment Share on other sites More sharing options...
LMG Posted June 16, 2015 Share Posted June 16, 2015 well I went with whmsonic as it is the cheapest solution atm.. am hoping there are no holes in it that could cause issues.. I think I fund a bug. Make a whmsonic reseller account with let say 4 limit radio and after you create those 4 radios wmmsonic don't stop the reseller from making more radio. I send whmsonic a ticket last night hopefully I get a reply. Regards. 0 Quote Link to comment Share on other sites More sharing options...
panacheweb Posted June 16, 2015 Share Posted June 16, 2015 well its a good thing I'm not doing reseller shoutcast hosting yet 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted July 6, 2015 Share Posted July 6, 2015 last facebook comment they made was 17 June 2013 last twitter tweet made by them was 12 Apr 2013 last help post on their own site was Apr 3, 2013 WHT posts from 17-03-2013 mentioning dead support so i would says it is dead 0 Quote Link to comment Share on other sites More sharing options...
panacheweb Posted July 6, 2015 Share Posted July 6, 2015 good news they are not dead.. I just got a reply from them: Hello, Thank you for contacting WHMSonic - Development. We do support and reply as fast as we can. A new update is also going to be released for WHMSonic software in the next few days, we are going to change the support portal and update the software for Centos7 + cPanel 11.50 and shoutcast v2 build. If you have any issue or question, please contact us via email. We are having some issues with the old support system, we lost some tickets due to database failure in the past, this issue is going to be fixed completely with the new support system and it is ready. Regards, Development. On 7.7.2015 01:56, panacheweb wrote: Is WHM Sonic Dead, because people are saying no one is replying to support requests. panacheweb 0 Quote Link to comment Share on other sites More sharing options...
LMG Posted July 7, 2015 Share Posted July 7, 2015 The vacation is over , they're back on business. cPanel Paper Lantern integration (WHMSonic is under the software category of paper lantern now) cPanel 11.50 integration. CentOS 7 is now supported. Available server IPs not listed on CentOS7 fixed. Preparation for WHMSonic v2.2. http://help.sonicpanel.com/article.php?id=34 0 Quote Link to comment Share on other sites More sharing options...
pRieStaKos Posted July 9, 2015 Share Posted July 9, 2015 Thank god i got a Lifetime license 0 Quote Link to comment Share on other sites More sharing options...
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