Jump to content

BCC Domain Renewal Notices


Recommended Posts

Just received an email from enom today that they are going to start sending our clients renewal notices (has to do with ICANN requirements). We'd prefer this not to happen and they do have an opt out method but they require a few things that I am not sure if WHMCS can do. As enom is a rather large provider that many use I am guessing I will not be the only one that hopes to address these items. I searched the forums and didn't see a discussion about it, if I missed that I apologize.


1. A schedule of your renewal notifications: You must follow a specific registrant notification schedule. Two alerts must be sent between 26 and 35 days before expiration, and one more between 4 and 10 days prior to expiration. In addition, one last notice must be sent within 5 days post domain expiration.


I know that in WHMCS in the Automation settings area I can choose the time frame for when reminders are sent. If I put a negative number will it send it post domain expiration (as required) or will WHMCS not understand that? I.e. I am thinking maybe I could put a "-3" as the number of days to send the fifth reminder and it would actually send it 3 days after it expires. Is that correct? If not is there anyway to have WHMCS send a reminder notice post domain expiration?


Renewal notices must be sent to the domain name registrant, not just an account holder.


Does WHMCS send the renewal notice to the account email on file for the user who owns that domain, or does it actually look up the email used as the domain name registrant and send to the proper domain registrant email as enom is requiring?


An agreement in writing to blind copy (BCC) all of your renewal notices to resellerrenewals@enom.com.


I don't see anywhere in WHMCS where I can set it up to do this. Is this possible?



Thanks for your time.

Link to comment
Share on other sites

  • 1 month later...
  • 1 month later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated