Troubleshooting Issues

6554 topics in this forum

1. When deleting a ticket, redirects to supporttickets.php

   By kcackler, October 14, 2008
   • 0 replies
   • 611 views
   • 
   • kcackler
   • October 14, 2008

2. [RESOLVED] Cart bug when selecting Domain transfer

   By chrismfz, October 8, 2008
   • 6 replies
   • 968 views
   • 
   • joe123
   • October 11, 2008

3. [FIXED] Tickets not marked read if replying & returning to ticket list

   By kcackler, October 10, 2008
   • 0 replies
   • 621 views
   • 
   • kcackler
   • October 10, 2008

4. Upgrade when using a new /admin folder

   By equipc, October 9, 2008
   • 0 replies
   • 628 views
   • 
   • equipc
   • October 9, 2008

5. [FIXED] Smarty Error In Ticket Subject

   By D9Hosting, October 3, 2008
   • 0 replies
   • 710 views
   • 
   • D9Hosting
   • October 3, 2008

6. [FIXED] Suspended Addons not Using Correct Class in Template

   By Darren, October 1, 2008
   • 0 replies
   • 640 views
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   • Darren
   • October 1, 2008

7. [RESOLVED] Auto close ticket reply on no autoresponder department

   By s1rk3ls, October 1, 2008
   • 0 replies
   • 710 views
   • 
   • s1rk3ls
   • October 1, 2008

8. [RESOLVED] Domain Name Registered and Renewed, even though customer paid once

   By WisTex, September 26, 2008
   • 10 replies
   • 1.5k views
   • 
   • scarson
   • October 1, 2008

9. Mac/iPhone/Safari Carriage Returns in E-Mails

   By MikeDVB, September 27, 2008
   • 5 replies
   • 848 views
   • 
   • MikeDVB
   • September 30, 2008

10. [FIXED] Support bounce message merge fields broken

    By chickendippers, September 29, 2008
    • 0 replies
    • 583 views
    • 
    • chickendippers
    • September 29, 2008

11. [RESOLVED] upgrade.tpl row colors

    By tsiedsma, September 29, 2008
    • 0 replies
    • 587 views
    • 
    • tsiedsma
    • September 29, 2008

12. [RESOLVED] admin login as client bug

    By delator, September 24, 2008
    • 0 replies
    • 672 views
    • 
    • delator
    • September 24, 2008

13. [FIXED] Package Upgrade Not Showing Tax

    By Mark Donne, September 22, 2008
    • 0 replies
    • 592 views
    • 
    • Mark Donne
    • September 22, 2008

14. [FIXED] Resend email inserts logo twice

    By magga, September 16, 2008
    • 1 reply
    • 631 views
    • 
    • oempire
    • September 21, 2008

15. [FIXED] Quicksearch and KB suggestions do not work with UTF

    By ddenev, September 19, 2008
    • 0 replies
    • 620 views
    • 
    • ddenev
    • September 19, 2008

16. [RESOLVED] Order Process

    By Roger, August 21, 2008
    • 7 replies
    • 1.3k views
    • 
    • R-n-R
    • September 18, 2008

17. [FIXED] "Printable Version" of the invoice missing refund transaction

    By efisher, September 16, 2008
    • 0 replies
    • 673 views
    • 
    • efisher
    • September 16, 2008

18. [FIXED] One time addons show next due date

    By magga, September 16, 2008
    • 0 replies
    • 650 views
    • 
    • magga
    • September 16, 2008

19. [FIXED] & in an email subject

    By isdoo, September 16, 2008
    • 0 replies
    • 646 views
    • 
    • isdoo
    • September 16, 2008

20. Cart same domain ordered multiple times

    By chrismfz, September 16, 2008
    • 2 replies
    • 737 views
    • 
    • SoundsGood
    • September 16, 2008

21. [FIXED] Email merge field auto-inserts wrong value

    By HostingBegins, September 16, 2008
    • 0 replies
    • 677 views
    • 
    • HostingBegins
    • September 16, 2008

22. [FIXED] Active Support Tickets Link Incorrect

    By mxhostro, September 15, 2008
    • 1 reply
    • 750 views
    • 
    • magga
    • September 15, 2008

23. [RESOLVED] {$client_name} not working in bounce message email template!

    By saadsalman, September 12, 2008
    • 0 replies
    • 710 views
    • 
    • saadsalman
    • September 12, 2008

24. [FIXED] Invalid extension added to cart for registration

    By saadsalman, September 12, 2008
    • 0 replies
    • 621 views
    • 
    • saadsalman
    • September 12, 2008

25. [RESOLVED] Promotions

    By Daniel, September 12, 2008
    • 5 replies
    • 857 views
    • 
    • Matt
    • September 12, 2008