cyberneticos Posted September 17, 2009 Share Posted September 17, 2009 ok question: Do I have to have to have a browser up at all times to receive new chat alerts ?? Seems like I'm missing something Link to comment Share on other sites More sharing options...
siforek Posted September 17, 2009 Author Share Posted September 17, 2009 ok question: Do I have to have to have a browser up at all times to receive new chat alerts ?? Seems like I'm missing something To answer both your questions: If the settings say version 1.02 that's the latest, I just missed updating a few html entries. Currently it's only a web based console, but I've brought a senior java developer on board to write a desktop client and shortly after that we'll be working on a mobile version Link to comment Share on other sites More sharing options...
cyberneticos Posted September 17, 2009 Share Posted September 17, 2009 (edited) that's really goodnews If you don't mind me saying,. I think the key to success for this module is close integration. Stuff that no other external chat client can do, like see customer info, add notes, chat history to WHMCS, covert chats to tickets, show how much income the customer has, etc.. You probably already know, just giving a few more suggestions Excellent work ! Edited September 17, 2009 by cyberneticos Link to comment Share on other sites More sharing options...
siforek Posted September 17, 2009 Author Share Posted September 17, 2009 that's really goodnews If you don't mind me saying,. I think the key to success for this module is close integration. Stuff that no other external chat client can do, like see customer info, add notes, chat history to WHMCS, covert chats to tickets, show how much income the customer has, etc.. You probably already know, just giving a few more suggestions Excellent work ! Converting chat to ticket & chat history are very good features that I plan to implement. I'm also planning on a feature where clients can see their past chat transcripts in the client area Link to comment Share on other sites More sharing options...
cyberneticos Posted September 17, 2009 Share Posted September 17, 2009 I'm also planning on a feature where clients can see their past chat transcripts in the client area oooo, good thinking ! Link to comment Share on other sites More sharing options...
mylove4life Posted September 17, 2009 Share Posted September 17, 2009 Ya, I like that stuff. What about if they are loged in it shows there login id when in the console... Link to comment Share on other sites More sharing options...
minadreapta Posted September 17, 2009 Share Posted September 17, 2009 ok, i installed this mod and i get the blank page too in the client chat. does it work with custom admin paths? Link to comment Share on other sites More sharing options...
siforek Posted September 17, 2009 Author Share Posted September 17, 2009 Ya, I like that stuff. What about if they are loged in it shows there login id when in the console... It already does Link to comment Share on other sites More sharing options...
siforek Posted September 17, 2009 Author Share Posted September 17, 2009 ok, i installed this mod and i get the blank page too in the client chat.does it work with custom admin paths? It does work with custom admin paths, and the first thing to check is that you uploaded the live-*** templates..? If that doesn't solve it submit a ticket and I'll help you get it working Link to comment Share on other sites More sharing options...
minadreapta Posted September 17, 2009 Share Posted September 17, 2009 yes i did upload the tpl files. i will try a fresh install now and if it doesn't work i'll open a ticket. i should mention i haven't uploaded the geoip files first... may this be the cause? Link to comment Share on other sites More sharing options...
siforek Posted September 17, 2009 Author Share Posted September 17, 2009 yes i did upload the tpl files.i will try a fresh install now and if it doesn't work i'll open a ticket. i should mention i haven't uploaded the geoip files first... may this be the cause? This would certainly cause issues as the geo tracking function calls for them, and with chat.php using smarty template you'd just get a blank screen rather than it throwing an error. Link to comment Share on other sites More sharing options...
Solarhosts Posted September 18, 2009 Share Posted September 18, 2009 i cant get it working to show Link to comment Share on other sites More sharing options...
DataHosts Posted September 18, 2009 Share Posted September 18, 2009 i cant get it working to show Would you like some assistance with the installation? If so please visit me or message me and I will assist for free (as long as your server meets the requirements). Link to comment Share on other sites More sharing options...
siforek Posted September 18, 2009 Author Share Posted September 18, 2009 One common issues people are running into is it not showing them as online. Make sure you're assigned to a visible(not clients only) support department. Link to comment Share on other sites More sharing options...
cyberneticos Posted September 18, 2009 Share Posted September 18, 2009 siforek, when can we expect a winapp for whmcs live ? Link to comment Share on other sites More sharing options...
siforek Posted September 18, 2009 Author Share Posted September 18, 2009 siforek, when can we expect a winapp for whmcs live ? A few weeks for the first release, but I want to make it completely clear that it's a desktop application written in java to work on windows, mac, and linux. Link to comment Share on other sites More sharing options...
equipc Posted September 18, 2009 Share Posted September 18, 2009 Using JAVA is a great idea, it's the good way to do it ;-) Link to comment Share on other sites More sharing options...
cyberneticos Posted September 18, 2009 Share Posted September 18, 2009 that's exactly what everone probably needs Link to comment Share on other sites More sharing options...
minadreapta Posted September 18, 2009 Share Posted September 18, 2009 any ETA for the new release Siforek? Link to comment Share on other sites More sharing options...
Michael Biddle Posted September 19, 2009 Share Posted September 19, 2009 Upgraded and still on white page on chat.php Link to comment Share on other sites More sharing options...
DataHosts Posted September 19, 2009 Share Posted September 19, 2009 Upgraded and still on white page on chat.php Did you upload the templates to the template file? If you need assistance let me know. Link to comment Share on other sites More sharing options...
Michael Biddle Posted September 19, 2009 Share Posted September 19, 2009 Was talking to TJ on MSN, and stupid me uploaded the template files to the template folder rather then the actual template folder. Great looking modification. Link to comment Share on other sites More sharing options...
MACscr Posted September 19, 2009 Share Posted September 19, 2009 Using JAVA is a great idea, it's the good way to do it ;-) Im guessing you havent used java apps on a daily basis? usually they are horrid. Sorry siforek, just never been a fan of them, which is why a lot of projects that do use it are unsuccessful. If it worked that great, dont you think aim, skype, msn, etc, would use java? Link to comment Share on other sites More sharing options...
cyberneticos Posted September 19, 2009 Share Posted September 19, 2009 What ? Java APPS are pretty solid for what he wants to do. Nothing wrong with using Java. I've used java for many applications and I have had no problem. Jesus Christ, what he wants to do could be done in QBasic for all I now, and it would be fine. Comparing what this person is going to do and what THE BIGGEST COMPANIES IN THE WORLD are doing now is childish. Nothing wrong with Java. Let the man program in whatever language he feels like programming in. As long as it works and it's safe, then who cares. Link to comment Share on other sites More sharing options...
MACscr Posted September 19, 2009 Share Posted September 19, 2009 What ? Java APPS are pretty solid for what he wants to do. Nothing wrong with using Java. I've used java for many applications and I have had no problem. Jesus Christ, what he wants to do could be done in QBasic for all I now, and it would be fine. Comparing what this person is going to do and what THE BIGGEST COMPANIES IN THE WORLD are doing now is childish. Nothing wrong with Java. Let the man program in whatever language he feels like programming in. As long as it works and it's safe, then who cares. LOL, i wasnt trying to attack him or anything like that, i just think people automatically think java when they want to do something cross platform though in reality, it doesnt work well. Yes, it might function, but also might make a frustrating and annoying tool to use on a daily basis for the end user. All im doing is passing on my educated experience and opinion. When i mentioned the larger companies, i was merely pointing out that they didnt use java for a reason. Link to comment Share on other sites More sharing options...
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