zomex Posted May 14 Share Posted May 14 Hello, The following displays when logging-in to the client area: --> Smarty: Default handler: No template default content for 'file:templates/mono/includes/captcha.tpl' <-- This theme is setup as a child theme of Twenty One so this file should not need to be within the theme directory. Copying it from twenty-one fixes the error but it is not a solution. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst WHMCS MarkW Posted May 15 WHMCS Technical Analyst Share Posted May 15 Hi @zomex, Thank you for reaching out to the community. Thank you for reporting the issue. We have a case already created about the bug being reported #WHMCS-22289. Once this has been resolved, then this will be reflected in the changelogs under the case number. https://docs.whmcs.com/releases/8-13/8-13-change-log/ Please let us know if we can be of further assistance. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst WHMCS MarkW Posted May 15 WHMCS Technical Analyst Share Posted May 15 Hi @zomex, Following on from this. We now have this article available about the issue mentioned. https://help.whmcs.com/m/v813/l/1943753-captcha-tpl-template-error-when-clicking-login-as-owner 1 Quote Link to comment Share on other sites More sharing options...
zomex Posted May 15 Author Share Posted May 15 Thanks for the reply. Hopefully it is fixed soon. It looks like it's only an issue when logging-in as an admin so won't effect clients. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 3 WHMCS Support Manager Share Posted June 3 @zomex, We've published 8.13.1 with a fix for this case. 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted June 3 Author Share Posted June 3 5 minutes ago, WHMCS John said: @zomex, We've published 8.13.1 with a fix for this case. Perfect. Since my post I've received 10 tickets relating to this bug. Glad it's been fixed. 0 Quote Link to comment Share on other sites More sharing options...
Damo Posted June 4 Share Posted June 4 What other hotfixes/fixes were implemented. I can't find the 8.13.1 changlog showing that #WHMCS-22289 was in the release. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 4 WHMCS Support Manager Share Posted June 4 @Damo WHMCS-22289 — Honour parent theme definition for captcha.tpl on Login as Owner link https://docs.whmcs.com/releases/8-13/8-13-change-log/#version-8131-maintenance 0 Quote Link to comment Share on other sites More sharing options...
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