Deleting Client Emails

[edherroj]

Is there a way to mass delete all emails sent to the clients instead of having to delete one by one in the WHMCS client management area? Thanks.

[steven99]

I think the only other way is to do by database and I really wouldn't recommend that.   Though I've never looked in to deleting them as I like to have that as a record. 

[brian!]

15 hours ago, edherroj said:

Is there a way to mass delete all emails sent to the clients instead of having to delete one by one in the WHMCS client management area?

https://docs.whmcs.com/System_Utilities#Prune_Saved_Emails

Quote

Prune Saved Emails

Select a date to remove any emails in Configuration () > System Logs > Ticket Mail Import Log (Utilities > Logs > Ticket Mail Import Log in WHMCS 7.x and earlier) before that date.

forget the wrong info in the docs, you would go to utilities -> system -> system cleanup -> advanced -> prune saved emails.

in reality, all that function is is a delete SQL query to the tblemails database table of emails sent before the entered date - in other words, the SQL query Steven didn't recommend that you do. 🙂

that said, I would backup the database, or at least that table, just in case years down the line, you ever need to prove what was sent in a particular incident.

[steven99]

Ah see what a data hoarder doesn't know. 😉

[edherroj]

4 hours ago, brian! said:

https://docs.whmcs.com/System_Utilities#Prune_Saved_Emails

forget the wrong info in the docs, you would go to utilities -> system -> system cleanup -> advanced -> prune saved emails.

in reality, all that function is is a delete SQL query to the tblemails database table of emails sent before the entered date - in other words, the SQL query Steven didn't recommend that you do. 🙂

that said, I would backup the database, or at least that table, just in case years down the line, you ever need to prove what was sent in a particular incident.

Yes, this is it! Thanks Brian!